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Reviews

M
maryag

08/26/2013

Provided by YP.com

Pushy sales tactics! I was approached by them at the Vista Strawberry Festival a while back to sign up for their services. I was a little hesitant and explained how it is only myself and young son who live at home. They were very persuasive and friendly. Mike told me that if I ever needed to stop delivery, just to call and it would be no problem. So I signed up, before I knew it, I had 4 five-gallon size jugs in my apt hiding behind my couch. When I called to stop/freeze delivery, I was still being charged the service fee. I explain to the lady how Mike said it would be no problem and that I shouldn't have to pay until I needed more water. She replied with something like " Mike doesn't handle the billing." I ended up having them remove the filter from my home, returning all the unopened jugs and paying their fees. Whoever the lady is that answers their phone is extremely rude. I paid the small balance and asked her for a receipt showing end of service/ balance paid in full but she told me that they don't provide anything like that. POOR CUSTOMER SERVICE!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

TollFree: 800-227-0140

Services/Products
  • Drinking Water
Payment method
discover, invoicing available, amex, master card, visa, all major credit cards
Neighborhood
Vineyard
AKA

Palomar Mountain Premium Waters

Palomar Mountain Premium Spring Water

Palomar Mountain Spring Water, Inc.

Palomar Spring Water LLC

Palomar Spring Water

Other Email

Categories
Water Companies-Bottled, Bulk, Etc, Beverages-Distributors & Bottlers, Water Filtration & Purification Equipment
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