Martinique Dry Cleaning

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CLOSED NOW - Opens at 7:00am

I have used this dry cleaners for years with no problems. When I took my daughter's wedding dress for cleaning the owner checked it in and did not not any damage. (She is supposedly a fabric care expert.) When I picked it up a week later it was damaged beyond recognition. No one had called me and no one knew what had happened. When I had a meeting with the owners they denied any responsibility and blamed me for the damage. They sent it to Adco Independent Garment Analysis in Missouri for analysis. The report showed that the hydrocarbon process had not done the damage but indicated that excess moisture was involved.



I called the tech at Adco and she agreed to test some new swatches. After a year of many phone calls and being told she had thrown the swatched into a corner and forgotten about them, I was told that she had retired and the company had been bought out. I tracked them down to a company in Georgia. The new tech had not info on my case but agreed to test new samples. He proved it was not the hydrocarbon process that had caused the damage. The swatch that was run through the laundry with high heat and a hot dryer matched the damage the most.



When I sent his report to the Brodys they again accused me of putting the dress through multiple washing before bringing it to them. And they refused to refund the $79 cleaning fee.



These people lack integrity and are unethical. Avoid them at all costs!



The Footes no longer own this business. It is owned by Steve and Trudy Brody.

This is a very, very nice cleaners! Each time I go in there, I am continually impressed with the ambience and cleanliness of the facility. The customer service is very exceptional and it is apparent that the employees are very informed about garment care! Its nice that they recognize you and call you by name and discuss various cleaning options with you. I feel like a more informed consumer. They seem to have a wide variety of services as well...drycleaning with green earth which is wonderful because it has no chemicals, toxins or odors and is safe for people and the environment. They also have laundering services, wetcleaning, alterations and can safely clean leather and suede with the green earth (at much cheaper prices) in their own facility. I'm not going anywhere else! Thank you Martinizing!