Advance Heating & Air Sltns

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My home warranty company assigned Advanced Heating and Air Solutions to find the leak that was causing water damage in my bedroom closet. Frank found the leak in the furnace, and he told me that both it and the central air conditioner would need to be replaced. He started to fill out a form that he said would be the written report to my home warranty company. He did not complete the form, but he let me make a copy of what he had written so far. He also took my fee of $65.

When I had not heard from Frank after 10 days, I contacted the home warranty company. I was informed that Advanced Heating and Air Solutions had closed the work order and would not be providing me with the replacement appliances. I was told that Frank had notified them verbally (not in writing) that only that the furnace (not the air conditioner) needed to be replaced. Because Advanced Heating and Air Solutions refuses to replace the appliances, my home warranty company will not authorize this being done.

Charged $552 for blowing out the clog.

Damages my sewage pump and gave me $960 bid for a new one.