Associated Clinical Laboratories

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I went to ACL 1 hour and 15 minutes before I had to go to work. Work was close. I sat there over 50 min and still had not been waited on. There were other clients waiting also. However, by 12:40pm I had to leave for work. Shortly before I left a woman came in, did not have an appointment and was seen shortly after while the rest of us sat there waiting. I know taking blood does take a little time since you need to ask for information from the clients however, for as many Dr.'s who request blood work, you would think you might hire more people to take blood. And I mean Qualified. Some of the phlebotomist have no clue on how to take blood or how to find bad veins. We don't want to be your pin cushion. If my doctor would have sent my order to the ACL I normally go to, I could have been in and out in a short time. After this draw I will never go back to this location.

I waited for two hours and was never called. Finally, I asked (politely) if it would be possible for me to get in because I had an appointment elsewhere, and the individual responded rudely and patronizingly, and I did not get in. Needless to say, I will be going to one of the other ACL units for my blood work henceforth.