Trans World Van Lines INC

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OPEN NOW - Closes at 5:00pm

Pickup Date 12/29/17 - Delivery Date 5/18/18

This company is not a moving company. They brokered my move. They picked up late and delivered 75 business days, excluding holidays, after the first available delivery date. This means they delivered 45 business days, excluding holidays, after their contract allowed. DOT regulations only allow 21 business days, excluding holidays, to deliver after the first available pickup date. Their contract gave them 30 business days, excluding holidays, to deliver after the first available delivery date. Upon delivery, they still requested full price to be paid. Every box with a fragile label on it was crushed, dented, water damaged, or ripped. Very little care was taken of my stuff. Many damaged or broken household items. They were not professionals at packing a truck. They didn't give even close to an accurate estimate, so I was forced to leave behind my couch, washer, and dryer. Also during delivery, the company they hired to deliver my stuff hired a guy off of Craigslist to unload my items into my house. I didn't pay $2,900 to have some random sketchy guy be in my house. Transworld Van Lines Inc never made me a priority, and in fact, multiple times told me other customers were more important than me.

Through this ridiculously long process, I started looking into this company. Well, I found out the Englewood, CO address listed as their headquarters is a false address. According to the Englewood Police Department, it's not even a possible address in their city. They also informed me that Transworld Van Lines Inc used to run out of a warehouse on that street, but they were run out of town for scamming people. I filed multiple complaints with the DOT which in part led to the Feds investigating Transworld Van Lines Inc. In fact, they have been told to cease operations according to the DOT employing I talked to about this. The DOT has pulled Transworld Van Lines Inc's DOT number.

I'm writing this review so that no one else has to go through a similar headache as I have gone through over the past 5 months. This company is not worth your time or money.

I had to move many states away from my hometown for school. I was on a budget of $3,500 total. I managed to have amazing gentleman help me load the moving truck and they listened well to my needs and my concerns about my belongings. I only spent $2,800 for total moving costs with this company. They provided me with the support and elbow grease I needed to get moved to Kansas and I couldn't be more grateful for picking a great company! Thanks again Transworld!

Great team at Transworld. Moved my 3 bedroom home on short notice and they even packed all my boxes. Great service and I would refer them to anyone.

Thank you for the help moving my family TW!

I had so many movers callingg me, but this company gave me the best rate. I received quotes from at least 10 movers, but made sure to look all them up. Overall, Transworld gave me best rates and great bbb rating. The movers were all pretty good and did a decent job at moving all my stuff. They were very friendly and helpful. I already referred another coworker that is moving as well, so thanks transworld!

I used this company to move back home so I can take care of my mother. It was a little last minute and funds were tight. They qualified me for a military discount that I appreciate very much. Things have been tough with my mothers help, so I'm glad the move went well. They were perfect from start to finish! Thank you for getting me home Transworld!

DO NOT USE TRANSWORLD! They have an F Rating with Better Business Bureau. We were referred by Moving.com—we had a horrible experience in July. We dealt with Kyle, Ryan and Mike.
-We paid a deposit for a move with a pickup scheduled on July 20.Bottom line, the truck never came.
– As soon as deposit was transmitted to them, they became difficult to reach. No one called on July 19 to tell us what time the movers would arrive, and they did not return our calls/emails that day.
-On July 20 in the afternoon, someone answered the phone and said the truck was on its way. I asked for the driver’s cell phone number but they would not give it to me. They said he would call me. Never came or called. The same thing happened on Friday. One person claimed they didn’t know the truck didn’t show up on Thurs (even though we left phone messages and sent emails. Another person (Kyle) called their dispatch a shit show and later assured that our money would refunded…but then he wouldn’t take calls after that. At one point on Friday they said the driver tried to call us and couldnt reach us. SO many lies and excuses. Saturday- no truck, no responses to phone calls/emails.
-After we got ourselves moved across country driving a Penske truck (no other options) we again began to try to get our deposit refunded. They in general did not answer the phone but at one point someone said we cancelled the move…too many ridiculous things to repeat.
-About this time I got an email from moving.com asking for a review of our move. So i contacted them to see if they could assist in getting our refund. I am happy to say that after 2 weeks of more lies from TransWorld, Moving.com was able to pressure them to refund our money–however the scums at TW withheld a transaction fee. TW needs referrals from Moving.com in order to find customers like me who they can cheat. I do not believe they ever intended to provide us with a move.
-Favorable reviews must be fake – this is a scam operation.