The Auto Station

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OPEN NOW - Closes at 5:30pm

They rock...

The most insulting and disappointing customer serice experience I have ever encountered from a local business from the owner himself. Kind of thing that news channels go under cover to out business that practice this way. I guarantee that had I been a man,Mr.Randy Brown would not have treated me or spoken to me in the he had. Yes they replaced to parts that were damaged,but they did not fix the problem that had caused them to be damaged and because he wouldn't take the time or acknowledge that's all I was trying to accomplish with his auto repair shop, the car is still not fixed properly (concerning me that it may do more damage to other parts)and experiencing new ones. He was rude,insulting,condesending,arogant and in the end when I asked if he was the owner or who would I complain to about his demeaner he told me if I had anything to say "I should get on my knees"!!!!!

Terrible service. They told me there was not a problem they couldn't fix. Kept my car for 5 weeks, I was stranded in CO and couldn't get to my job in TN costing me thousands more. Lied about the status of ordered parts and fixed not a single problem. I then took it to Quality Mitsubishi and they fixed it in 3 days. I would never return this shop nor should anyone else who has anything more than a minor problem.

Terrible service. They told me there was not a problem they couldn't fix. Kept my car for 5 weeks, I was stranded in CO and couldn't get to my job in TN costing me thousands more. Lied about the status of ordered parts and fixed not a single problem. I then took it to Quality Mitsubishi and they fixed it in 3 days. I would never return this shop nor should anyone else who has anything more than a minor problem.

Excellent Customer service!!...they go above and beyond to assist us with out Toyotas...Super awesome guys---Thanks Randy, Aaron, Barry and crue...Best service shop around..!!