Service Magic Inc

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I recently called Sevice Magic to ask for an appointment with a blinds/shutters company. But the customer service guy told me that company does not serve my area. Then he asked me if I'd like to look for someone else. As soon as I said no, he hung up on me, without a second word.Can you imagine if I tried to complain when something went wrong? I would definately think twice and check out BBB reports and references.