West-Val Pharmacy

Write a Review818-788-2411

OPEN NOW - Closes at 7:00pm

Warning new owners. Pharmacist sent me prescription that wasn’t meant for me with my name on it. If I didn’t read it I could have died. I take multiple prescriptions and if I mixed this one I would have been finished. Read your labels carefully. Otherwise very nice people and I have dealt with them for years.

I called in to explain the urgency of my medication required for surgery within 48 hours. I just wanted to know if they have the meds to fill the prescription. If not I would move on. The pharmacist said to fax my prescription in and they’ll call me. Which I did immediately. I waited all day for a call back. I called once in the afternoon and a tech said they’ll call when it’s ready. By this time, I still didn’t know if they had the meds.I decided to call again before they closed for the evening. I was transferred to the pharmacist and he told me to hold on and told a tech to take my call. She told me to fax my prescription in again. Seriously?? They deserve zero for customer service!