Pollock Electronics
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Elizabethtown, KY 42701
Elizabethtown, KY 42701- Organ Repair: Allen * Baldwin * Conn * Gem * Gulbransen * Hammond * Kimball * Kurzweil * Lowrey * Rhodes * Rogers * Samick * Thomas * Viscount * Wurlitzer * Yamaha
Reviews
11/28/2011
Provided by YP.comDo not use this place. The customer service was horrible. I was wanting an update on the item that I had sent in for a warranty repair but even after 11 telephone calls over a period of 3 weeks (and messages were left) I was never contacted concerning my questions. It took the manufacturer of the item to call him, after the 3 weeks that I am talking about, before I ever got any correspondence from him. When I finally did got some feedback he said that my item was not repairable and that I would be getting a new one from the manufacturer. He even took his time to send the item back to the manufacturer. They held the new one at their facility until he shipped the old one back. So he screwed me for a second time.
Dear Brian620220, I am sorry you have an ill view toward Pollock Electronics. I don't at this time recall you or the circumstances, but will look into it. I did have a period of having health issues and was unable to respond to customers. I am fine now, thank you. I get the feeling the repair item was a Behringer product. To this day, I am still having issues with getting spare parts or response from this company. I am at a crossroads of rather I will continue to try and work with them or not. I myself am having issues of not getting paid for my work. I haven't been paid for repairs that I've completed & the customers are happy from as far back as Sept. 2011. Hope to talk to you soon. Hope you would reconsider your review...
More Business Info
- Brands
- conn
- Payment method
- paypal
- Categories
- Pianos & Organ-Tuning, Repair & Restoration, Music Instruction-Instrumental, Musical Instruments, Musical Instruments-Repair, Recording Service-Sound & Video