Dental Arts Group

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I was referred to Dental Arts in San Diego by a friend and I too had a wonderful experience. The entire staff at this dental office was super friendly including the dentist Dr. Nawrocki. I had put off going to the dentist for a while because of the pain (I'm a wimp) but just called and made an appointment. I told Dr. Nawrocki about my low tolerance for pain and she accommodated and was gentle. I ended up having to do a crown but it wasn't bad at all.

I am very happy with the work that they do. They are friendly and do very good dental work. I will continue to use their services.

Dr Nawrocki is a very caring, helpful and considerate person. I am glad I have met her after having many dentists over the years. She and her crew are the best.

Doctor Nawrocki and her experienced staff, not only exceed the standard of care, they live it. I've found the level of expertise, above and beyond, any practice I've ever visited.

I enjoyed the front office staff and how they directed the functions at office (appointments, processing claims, etc.).



Then the front office staff changed and problems started - appointments were not cancelled as confirmed, billing was very, very late (to my insurance company from over 8 months previous) and the general demeanor was not as friendly.



Based upon conversations with the new staff, they did not make you feel as though they knew what they were doing. On another matter, the dentist specializing in extractions took no offense to sternly lecturing me (while I was laid back in the dentist's chair) about not having told her personally that our appointment was cancelled (I notified the new staff and they failed to notify her).



It appears the shift of the practice went to more quantity of patients, rather than quality.