Citadel Restoration

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At 4:45PM, I called Ryan who was recommended. Because we are low on money, I asked if he could come look to see if this is something that we can handle or if the damage was extensive enough to file a claim on a $1000 deductible. When he arrived, on time and 75 miles out of his way, he immediately started checking walls, carpet, pad, baseboards, mold, etc. After checking moisture levels and seeing the damage, he gave an honest opinion that it would not be worth the deductible cost to file a claim and the damage could be repaired by us at a minimal expense. Additionally, he offered fans to help speed the drying process and suggested he could come back if needed to check things again. I tried to pay him for a consultation visit or at least gas for driving, he politely refused. Knowing he wasn’t going to get the job due to lack of damage which would not meet the deductible, he offered advice, help, and professional opinion on this job and the next all at his own expense.