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Reviews

04/06/2016

Refuse to refund deposit

If you ever wanted to overpriced, uncaring and money hungry marina - you found the right place. All they care about is how

to get the most or any money out of you. RIP OFF, STAY FAR FAR FAR AWAY.

I made a refundable deposit of $500 for a used boat that I later changed my mind about because I was not ready. The owner,

Swezey a lady charge my Chase card after pushing me for a deposit. Apparently an 04 Monterrey is somewhat of a quick

seller in the fall of 2015. Mind you the boat was listed at least a year ago. Reluctantly, I let her charge my card and she

reassured me that the deposit was refundable. This was in September, 2015.

Between November, 2015 to March 2016 I have been calling and texting this marina and its owner for my deposit back. (I had

changed my mind and decided to forgo a boat this year. ) Many calls went to voicemail and text went unanswered. I

should've pursed more vigorously but I trusted them. I am very busy father of 4 and I run a small business. I thought I was

dealing with a reputable, honest company.

In the last few text, she (the owner) said she had its been too long and that she couldn't refund me. Mind you, I was calling

and texting her to refund my money. Then her story changed to she has to refuse other buyers because I had a deposit. If she

had any legitimate buyers she could have easily contacted me as she have done in the past and simply said, I have a buyer, do

you still want the boat? Simple right, apparently not to her. She deliberately played stupid on that idea instead choosing a

more sleazy direction.

Then she said, her mechanic Charles will call me. So that's strange. Why would her mechanic call me when he and I never

conducted any business. So here is where the story went from absurd to bizarre and out right fraud.

This guy, Charles called me in a last Sunday when I about to take my kids to their practice and said that, oh no no, I actually

owed him $850. For what I asked ? He said because he had to put on the out drive and take it off for the bay test. Do you

believe this guy?...what a joke. So this guy, Charles, apparently is the owner / mechanic for the Southwest Marina at the

same address. (A quick Google search showed that the company had 1 review that he probably wrote himself. )
I was going no where with this guy whom I wasn't sure why I was talking to him t begin with.

I tried reaching out to Swezey marina again pleading with her to refund my $500 to no avail.

This is not to way to do business on Long Island. Shame on you. I will pursue and make sure other unsuspecting customers

are not being taken this way.

Swezey's Harts Cove Marina Inc --------> SLEAZY ALL THE WAY.

More Business Info

Hours
Regular Hours
Tue:
Wed:
Thu - Sun:
Extra Phones

Fax: 631-878-2600

Phone: 631-878-2600

Categories
Marinas, Boat Dealers, Boat Maintenance & Repair, Fishing Bait
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