Coastal State Glass

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Responding to Ariel B. I remember this customer. They brought in homemade patterns and there was some confusion about it. We did not not cut it properly the first time, we did it again at no charge. One of the owners who never works in the office did not know where there paperwork was but he found it. We apologized. Occassionally in life things don't go exactly as planned. We have a great customer base. We are honest people and try to do right by everyone. The sadness in all of this, is that someone would be so upset over something so small that they had to go online and tell the world about it instead of discussing it with us. We would love another opportunity for Ariel B. to join the hundreds of other happy customers at our shop and give us another chance. We are not perfect here but we do do try to do the best that can. We are a small Company but that doesn't mean we aren't qualified. Give us another chance and we will make sure to get it right this time. Donna & Sean Owners of Coastal State Glass

Months ago I used this company to cut numerous pieces of glass for me. They were not ready when they said they would be, the gentleman owner couldn't find the paperwork and was confused where the product was after I was told they were ready. When needed about 5-6 more pieces of glass cut recently. My family and I decided to give this business another chance since we like to support local businesses in the community. After our experience this time, we would never recommend this company to anyone. The work was not good...the measurements of the glass were not correct...when we finally actually got the product. The owners (who are the only employees) were not organized...they told us the order was ready...when we drove there and they knew the hour we were coming...they closed an hour early. We were lied to consistently on the phone regarding the order. They were rude, unprofessional and unorganized. I would not suggest anyone to use this local company unfortunately.