Payne Jewelry
3035 N Highway 81, Duncan, OK 73533
Reviews
03/08/2018
Shortly, absolute ignorant personnel, the rudest customer service and no manners whatsoever.
I wanted a watch. Paynes Jewelry in Duncan, OK, were the only ones possibly having it in stock. I checked their opinion and reviews about them first.
It didnâÂÂt look good.
I sent an e-mail enquiry, no reply for a few days. I rang them. I say I want to find out about physical stock availability as it doesnâÂÂt specify on the website, and by every single product there is a note to contact them via e-mail or phone. The woman who answered didnâÂÂt sound competent. I said IâÂÂm ringing form Ireland. All of the sudden a man took over the phone; before I even finished the sentence, he snapped back in the rudest tone ever: âÂÂâÂÂWe donâÂÂt do phone stuffâÂÂâ and hung up on me.
I was stunned. I ring them again.
The man answered. He interrupts again with the same motto: âÂÂâÂÂWe donâÂÂt do phone stuffâÂÂâÂÂ. I try to explain that THEY encourage contact on their website and I just want actual stock confirmation as I can purchase it on-line. Again, he didnâÂÂt let me finish: âÂÂâÂÂNo website or phone!âÂÂâ and hung up again.
Their website: âÂÂâÂÂPayne Jewelry started in 1910 by Mike Payne, began as a jewelry store. Now we are still locally owned and continuing to provide quality jewelry and services to Duncan and surrounding areas. We're proud of DuncanâÂÂâÂÂ
Having that in mind and looking at the pictures of the store you think: WOW! So impressiveâÂÂâÂÂ.
YouâÂÂd assume that for over a century they would have mastered customer service.
The 1910 indeed stands out â in the approach which is as from a century ago and after 30seconds with them you regret every single second of your attention paid to them. Complete waste of time and the worst experience ever. And I mean: EVER!
I wonder what they are proud of, as all I observed about Paynes Jewelry in Duncan, OK, is a shame, a total disgrace.
And there is a growing number of their customers to confirm it.
Keep it up guys and soon youâÂÂll become a âÂÂâÂÂsurrounding areaâÂÂâ of the global market.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Payment method
- amex, discover, invoicing available, master card, visa
- Other Link
- Category
- Jewelers