Christian Lane Bridal

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I had nothing but issues throughout my whole wedding planning process. They forgot to order lace for cap sleeves for my dress despite me telling them multiple times to go ahead and do it and how much I wanted them and when the mistake was realized, it was too late to get the lace in. They ordered a veil even though I called them and asked them to wait until I came back for a bridesmaid measuring to look at other veils because I was unsure. I had called them on a Thursday and the veil was not ordered yet and the bridesmaids measuring was the following Sunday (so just a few days). I had found out they had ordered the veil after asking to see other veils when I showed up for my bridesmaids measuring. They insisted I keep that veil because they thought I was a "sparkle girl", dismissing my uncertainty and failing to show me anymore veils. They failed to call me or my bridesmaids when the dresses came in, forgot to mail one of my out of town bridesmaid's her dress and had it for a whole month before my bridesmaid called to ask where it was. Another bridesmaid's dress was dirty when she received it. And another bridesmaid's dress was too small after she told them to order one size and they ordered her a smaller one instead. They failed to let me know their seamstress was gone, after telling me when I bought my dress she would be available for alterations. They failed to give my father his father of the bride discount that I had discussed in person with them, instead stating I told them to give the groomsmen the 10% discount instead (I never spoke to them about it and did not know that was even an option, however even if I had known I would have still wanted my father to have his tux discounted ). The tuxes who were suppose to be Calvin Klein were poor quality, with buttons on three of the tuxes falling off within a few minutes of being put on. They also failed to give two of my groomsmen cuff links. During all these issues they never took responsibility for anything and always try to place the blame somewhere else. I would not recommend them to anyone.