Enterprise Rent-A-Car
6385 Sawmill Rd, Dublin, OH 43017
Reviews
03/08/2017
Provided by YP.comI rent from ERAC often. I only had one issue in the three years I have been renting from them where a car was not available after having put in a reservation. The associates at the Dublin/Sawmill location are very nice and accommodating. The rates are reasonable and cars are always clean and in working order. Thanks
01/18/2017
Provided by YP.comUnfortunately Enterprise is proving to be overpriced and quickly losing me as a customer. With all of the pride that Enterprise has with picking you up etc., those features don't outweigh the fact that I can rent a similar vehicle with a competitor for about half the price now. Also, the customer service is lacking. I had to speak with several representatives and the same answer I received with blaming corporate for their hands being tied and not able to help me. Also, the fact that most branches are not open on Sunday's really bothers me because I can't return a vehicle on a Sunday without being charged for an additional day. I am not saying that they need to be open on Sunday's but allow for a return to be recognized on that day without having to pay an additional day that I wouldn't even drive the car.
This particular branch was no different - they tried to give me a vehicle with expired license plates! It's these little details and subtle ways of cutting corners that is starting to bother me about Enterprise as a company. They quickly upgraded me to a different vehicle class for the same price to make up for this error. It was much appreciated.
More Business Info
We'll Pick You Up
- Hours
- Regular Hours
Mon - Fri: Sat: - Services/Products
- Pick Ups
- Brands
- Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
- Payment method
- amex, discover, master card, visa, check, cash
- Location
- Dublin Sawmill Ctr
- Associations
- BBB,Better Business Bureau
- Other Link
- Categories
- Car Rental, Automobile Leasing, Truck Rental, Van Rental & Leasing