Smith Matthew Bus Service

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This bus company is used by my daughter's school. The bus driver is rude and nasty to the kids. I was taking my daughter to the bus stop and she was not even 5 ft away from the bus and the bus driver pulled away and left her. I contacted the bus service and they said they talked to the bus driver and she said she didn't see her, when I saw her look right at her and pull away. I'm not happy at all with them