Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AC
Angela C.

12/04/2017

Provided by YP.com

1 star is overly generous. The party booked 3 months in advance and paid in full was not delivered. Email confirmations received. All details changed day of due to overbooking on day of event. 2 hour party time changed by 2 hours and was limited to 1 hour when too late to change guest invitations. No place to put cake and food as the “party room” and food services booked and paid was also reduced to 2 tables for almost 20 people. We were not alone. Several other families showed up only to find their details were changed without notice too. Talking with the owner was not helpful in correcting the situation and a refund was not given. Not even a discount. Not even an apology. Just sharing though even advance booking and confirmations were given, they were not honored. Booking is the customer agreeing to the party deliverables but not, apparently, the establishment delivering as promised...”contracted”. Fail on child birthday party. :-(

More Business Info

Hours
Regular Hours
Thu:
Category
Skating Rinks
Suggest an Edit