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Reviews

D
debbiefromwalnut

09/28/2012

Provided by YP.com
We got our kitchen remodeled f...

We got our kitchen remodeled from choice granite 2 months ago, and we are very happy with the outcome. The cabinets are just beautiful our family just loves the new kitchen. Greg & Joe were extremely polite and helped us answer all our questions through email and phone. They were very upfront with everything and made us feel real comfortable. The price was not the lowest we got but the quality of their workmanship was very good. We visited 2 homes of other past clients they did as reference. Their kitchens were also very nice and had nothing but good things to say about the them...The only thing that we didn't like was that there was a lot of dust from the fabrication of granite and the cutting of the wood floors. At first they cleaned up a bit, but i had to kind of clean up a little more by myself. I didn't mind because its my house and i am responsible obviously but i feel the workers could have cleaned a lilttle more then they did. I told greg about this and he gave us a $100 credit for the inconvenience, we said it wasn't necessary but he insisted, he also said he could send a cleaning crew but we already had cleaned up...The workers very nice and polite, just the cleanness was not the best on their part..., but its a huge kitchen remodel so it cant be perfect! Our new appliances look great with our new cabinet color, we were hesitant on this, so Greg went and gave us a door sample that we took to pacific sales to match with the appliances, we glad he did because we are very picky about color coordination. This other company tried to charge us $45 for a small door sample, which was not appreciated at all. Maybe $5-$10 is reasonable but wow!!! are you serious $45 for a small little door!!! All in all the quality and service were very reasonable. If you are hesitant about a ktichen remodel, just speak with greg hes very knowledgeable and he can give you a long list of references to call to get different opinion , that really closed the deal for us. Thank you.

H
hydraulicman

09/25/2012

Provided by YP.com
I had made the mistake of lett...

I had made the mistake of letting these people into my house to remodel my kitchen. They were the cheapest around and I now know why. They are very cheap quality cabinets and I had to have installers come out 4 times to fix things. The installers left doors open all day letting bugs in my house and also left cigarette butts in my house(GROSS). Greg N who is the person i dealt with during the project seemed unconcerned for this bad quality and kept saying the problems i was having were normal. some of the problems were pits in the grouting that had to be fixed 3 times and the cabinet drawers sticking also fixed 3 times. Attention to detail was lacking in every way. The only good part of my experience was the granite counter top. I had specifically asked for certain cabinets with trash cans and such and they were not given to me. When I asked about the problem with it Greg told me that if i really wanted that I needed to make sure it was on the invoice. In short I could go on for hours with this but basically the attitude from Greg only got worse once the final check was cut. Trying to get things fixed is impossible and basically I ended up with a low quality kitchen for $10k. these people will take advantage of you if you give them the opportunity. Greg has also been removing reviews from people if they are not good reviews he complains to websites such as yelp to have comments removed instead of just accepting the fact that he needs to change himself as a person and business owner.... STAY AWAY!!!! I have nothing but time to make sure your known to be a bad business person!!!!

claimed iconBusiness Response09/26/2012

The work we provided along with the materials were simply outstanding! The customer saw the cabinet display at our showroom before purchasing the materials. He was able to examine the material and inspect the quality beforehand. They went ahead and did the remodel because they liked the materials & liked the price. However for some reason when its installed they were not so happy with the cabinet color. We showed you what your getting before you paid for it, we put up the granite and flooring samples next to the cabinet to make sure it matched, they were very happy with the decision they made. They saw the product beforehand, what more can we offer? We did come back 2 times to touch up the grout for the tile flooring. The grout did not dry right the first time around. This happens sometimes when the leveling of the homeowners floor is not the best.The grout is not that big of a deal, it only takes a few minutes to re-grout certain small areas. We did that,and now everything is fine. There was a bit of miscommunication regarding a double trash can vs. a single trash can cabinet, they briefly mentioned it one point in time during the 3 week decision process on their end, but we never confirmed the double trash can, and they never paid for that upgrade. When you are buying something (anywhere) you need to make sure you are getting what you want, the seller can't read your mind! The buyer has to tell the seller what you want. This is something we learn at a very young age. The install proceeded and we used a single trash can cabinet as described on the invoice and design they signed off on. We like to believe no matter what the customer is always right, regardless of miscommunication, they wanted a double trash can cabinet.We would have no problem switching it out for a double, its not a big deal to drive to the factory and swap out cabinets, but the factory for that cherry line cabinet does not manufacture a double trash can cabinet! Instead we tried to show good customer service by offering the homeowner a $100 credit for this inconvenience. They happily accepted it and we moved on. We did not have to do that, we could have just said sorry and moved on. Also recommended that they can buy a universal adapter to turn the single trash to a double, for $30-40 at home depot or a local hard ware store. The cabinet drawers are brand new, they will stick a bit forthe first 2-4 days of use, after that they will slide in smoothly any cabinet installer & cabinet manufacture can verify that. We provided excellent customer service (we can show you emails between the homeowner and us confirming that) On another note their deposit of $4,000 bounced half way into the job, we didn't stop the work we still proceeded with the job and they paid the deposit with a cashiers check the next week. We think their kitchen looks great, we can show you pictures to prove it! I hope Mr. Kevin Geaney will realize that his kitchen is wonderful, and was worth every dollar he spent.

This listing has been claimed by a business representative.
M
meldelluca

03/27/2012

Provided by YP.com
this company did a great job o...

this company did a great job on my marble counters! we enjoyed working with them very much, we couldn't be happier. Highly recommend this company fair prices great quality labor. thank you!

M
marias91765

08/16/2011

Provided by YP.com
Greg & his team did an outstan...

Greg & his team did an outstanding job! Everything in the contract was completed! i love my new cabinets!!!!! My sink rules!

THANKSSS!!!

More Business Info

Just Tile it!

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

MobilePhone: 626-298-4140

Fax: 909-396-7339

Services/Products
Kitchen CabinetsEuro Style Kitchen Cabinets Counter Tops Granite, Marble, Quartz, Caeserstone, Cambria Tile, Wood, & Carpet Flooring Complete Kitchen & Bath Remodeling
Brands
cambria, marble, quartz
Payment method
debit, check, cash, all major credit cards, financing available
Location
In the corner of a shopping center. Next to Post Office, Children School, Thai BBQ, And nail Spa
Neighborhood
Diamond Bar
Categories
Kitchen Planning & Remodeling Service, Bathroom Remodeling, Granite, Kitchen Cabinets & Equipment-Household, Tile-Contractors & Dealers
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

Pets Allowed: Yes

Services: Kitchen Cabinets<div>Euro Style Kitchen Cabinets</div><div><br></div><div>Counter Tops</div><div><br></div><div>Granite, Marble, Quartz, Caeserstone, Cambria</div><div><br></div><div>Tile, Wood, &amp; Carpet Flooring</div><div><br></div><div>Complete Kitchen &amp; Bath Remodeling</div>

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