Matrix Auto Body
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CLOSED NOW - Opens at 9:00am

2289 S Jason St, Denver, CO 80223

Matrix Auto Body is a full service shop in Denver. We are equipped to handle any mechanical or auto body repair. Collision * Hi-Tech Eagle Bake Booth with Downdraft Filtering System and Infrared Bake Lights * Computerized Paint-Mixing System with Perfect Color Matching Every Time * Loaner/Rental Vehicles Available Mechanical * Experienced, Certified Technicians * Complete Brake Services * Air Conditioning Service Clean and Detail * Electronic Deodorizer Odor Remover That Kills Bacteria * Machine Buffing Available * Pick Up and Delivery Available Glass A cracked or broken windshield is a major inconvenience. At Matrix Auto Body, our job is to minimize the inconvenience and to save you time and money while providing outstanding service and high quality auto glass.

Reviews

butterfly4aimee

09/22/2011

Provided by YP.com

My experience at Matrix starte...

My experience at Matrix started off great. I took my car in, had Tony- who runs the office, i believe- look it over and give me a time estimate. He said he could have all part ordered and in within a few days. I was so excited it would be done quickly. So, brought in my car, got my rental and waited to hear when it would be done. With Labor Day approaching, and with me going out of town, I actually left my car with them an additional 4 days and told them I'd be in first thing that Tuesday to pick it up. When I did, my alignment had not been fixed, which I didn't know till I had driven off and they didn't even clean my car!! He said they were planning to do that and were expecting me later that day. I said I had left the car with them extra days and didn't understand why it was not done.

The following day, my seatbelt broke. It took him 5 days to get a new one in. What?!?! Kept saying the order didn't process correctly.

Then I had to go back in to have the alignment finally finished. I was told me car would be detailed out for me then. Picked it up that day, and nope, sure enough. Not cleaned and he practically laughed when I asked why not.

The customer service was ridiculous. I was the one constantly calling to check on things, so much was forgotten and, clearly, they just don't care about a full service, excellent experience. I will never go back.

Hope this helps others make the best decision to keep looking for another shop!