Locally owned and operated for over 40 years bonnie bridal gowns carries a HUGE selection of bridal gowns in stock or will take special orders for DA vinci. Moonlight tango. ETC.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JK
Jude K.

02/05/2015

Provided by YPmobile
Rude!

shes rude m, she doesn't listen, she doesn't let you look at her dresses, she doesn't have clips, terrible lightening, and if you try to make an excuse to get the heck out of there prepare for her to tell you that you will never find a dress! Stay away lol go to Amanda's bridal or Boulder bridal

S
stephdenco

11/10/2012

Provided by YP.com
Stay far, far away! I ordered ...

Stay far, far away! I ordered my dress in the beginning of July for a January wedding. When the 12 weeks for its arrival passed, I called and was told it would ship on a date about 10 days out. That time came and went. I called again, and was told it would ship on November 23. I told the owner I was told 12 weeks. The bride then told me the color had been discontinued by the designer, and I began to worry it was not ordered, so I contacted the designer via their customer care email contact. I assume the designer contacted the shop, because the day after I contacted you, the owner called me and said my dress had arrived on that day. What a coincidence! Since she would be closed the next weekend, I told her I would pick it up the following weekend. However, I ended up getting off work early and went to pick up my dress a couple days later during the week. My dress was hanging with all the samples. I can only guess that she was telling me later and later dates for when my dress would arrive, because she was using it a sample. Today, when I took it to my seamstress, she asked why it wasn't in the sealed designer's bag. My seamstress told me all of this designers dresses come in a sealed bag with the name on it. After I told her where I bought it, she had a concerned look on her face. I told her about my issues getting the dress, and she proceeded to tell me about a bride who purchased a dress from Bonnie Gowns that ended up being used, a model from 10+ years ago, had been dyed, and the alterations had been poorly done by Bonnie Gowns. Bonnie Gowns had claimed it was a new dress. My seamstress was a witness in court for this bride.

05/15/2012

Dont shop here

This woman is a rip off. She led me to believe I needed a bigger size. I trusted that she knew what she was doing since she was in this buisness. She charged me an extra fee for an extra size. The dress is too too big. It needs alterations everywhere. And of couse she wants to be the one to do the alterations..for an additional fee. Girls, save yourself the trouble!!!!!! Dont shop here!!!

A
aljohart15

03/18/2011

Provided by YPmobile
don't go...

The worst place ever. If you are considering run away far far away. She is the rudest person i have ever met. I am reporting her to the better business bureau. I ordered my dress and alterations were ok. Then i went back to order bridesmaids dresses. She quoted me one price and charged more. Then didn't tell me that a size 18 or larger was 25 more. I ordered them in august. My wedding is in April. I have heard horror stories so I wanted to get the early enough. Well December comes and still not in. Every time I call she is very rude. I called again the end of Jan. She said they "got stolen" so she had to reorder them. Just received them march 12th. When i was supposed to get them in december.... worst business ever.

07/22/2010

wrong order

She measured me and my friends for bridesmaid dresses and she ordered the wrong size for every single one of us... Now she is trying to charge us 60$ for alterations. One of my friends paid for the alteration and she messed it up.. Unbelievabley poor customer service should not even be in business!

1
1never-again

06/09/2010

Provided by YP.com
Worst Bridal Shop Ever!

Bonnie is not only very rude, she also cannot due alterations. My sister had to have her dress bustled it was suppose to have 5 hooks and loops in back of dress. When we went to pick up her dress we were told don't try to hook the back of the dress because she just pressed it would wrinkle. So we paid and left; later after reading the many bad reviews, we tried to bustle the dress and there were only three loops to the five hooks; we would have never been able to hook the train up on her wedding day.

06/09/2010

Never Again

Brides be aware- Bonnie is unprofessional rude and she will also try to double charge you for the same alterations. If you want her to do alterations be sure to check if they were done correctly before you leave, she wants you to just pick up your dress and leave her shop; later you will discover the alterations were poorly done or not done at all. We have turned her over to the BBB.

04/29/2010

won't even answer their phone

we were going to be coming into Denver just to get a wedding gown so I called to check on sizes and such and they will not even answer their phone - just a recording of the hours.

P
pchef331

04/22/2010

Provided by YP.com
Rude attitude

I called to inquire of a specific style of dress. In which she told me that she carries it in her shop. I proceeded to tell her I would need it in Ivory , she cut me off and her snotty remark was "if it comes in white it comes in ivory". After that I asked her a few questions: price ranges, and if any discontinued and/or used gowns were available. This is a 2nd wedding, so I'm looking for a more informal gown, and again she cut me off saying "this is a bridal shop not a near new shop or discount warehouse". OMG, really? Wow I didn't know that, good grief! At that point I said good by and hung up. I'm aware on the how-to's of dress shopping; I figured a smaller boutique may be more personal and less expensive. But with her attitude and some of the reivews I have read, forget it! Keep on checking gals!

K
katieala33

04/06/2010

Provided by YP.com
HORRIBLE CUSTOMER SERVICE

I ordered my bridesmaid dress on Dec 19th 2009 for a wedding April 17th 2010. She told me that it would be in around late Feburary or early March. I called her the second week of March to see it it had got there. She was VERY rude to me and said she would call me back.. I waited a couple of days and called her back and she was even ruder the second time.. She told me to wait to hear from her until I call back. I waited till Monday March 29th with NO CALL! I called and was a little upset this time and got the same run around again.. she said she would call me when it got in... She recieved my dress on April 6th and the wedding is April 17 and is out of town!!!!!!! I did not go to her for alterations because at that point I never wanted to hear her snotty little voice or see her again... I WOULD NEVER SEND ANY BUSINESS HER WAY! I could not see being the bride and having to work with her!!! Pls find someone else besides Bonnie.

03/21/2010

Roxanne

My daughter and I shopped for her wedding gown at Bonnie Gowns and were very pleased with the customer service. We were able to go in at our convenience with out an appointment. My daughter was able to try on many different styles of gowns eliminating the ones we did not like and she was able to try the ones she did like repeatedly till she found the perfect gown. The service was very friendly and courteous. We were asked our price range and they showed us gowns in that range with no pressure to sell more expensive gowns. We purchased dresses for the entire bridal party with the same satisfaction. The dresses were ordered to fit as perfect as possible eliminating a lot of alterations. The alteration that were done, (mostly hemming), were very reasonable and very well done. If you are looking for a pleasant shopping experience for your wedding, I suggest you give them a try.

08/21/2009

Great prices, poor alterations

I went through this place for ordering my wedding dress & a bridesmaid dress. It was nice not having to make an appointment, and they have good prices. Customer service was a disappointment. The dresses were cheaper there, but the alterations turned out poorly and they were difficult to work with. Would only recommend for purchasing a dress, but find someone else to do alterations. Good place I found for alterations was the Arvada Wedding Seamstress. They were also difficult to reach by phone.

08/20/2009

The dress of my dreams!

Bonnie was very helpful and in just 5 dresses, narrowed down exactly what I was looking for and put me into the dress that I will wear for my wedding. She stuck to my budget, offered plenty of options, and was very knowledgeable about what would look good and accent my features the best. I'd tried on dozens of dresses in other places and hadn't found anything I'd really liked. I'm sure y'all can relate! Bonnie must have 1000+ gowns in her salon. I'm still just stunned that she got "The One" in 5 tries! Bravo!

S
sundling06

03/09/2009

Provided by YP.com
Bad Alterations

Customers service was not great. I ordered my dress and received it fine but asked for a bustle to be done. Went to pick up my dress and it had 3 metal hooks similar to bra hook but larger across the back of the dress and 4 inches down from that another metal attachment. When the dress was bustled it looked like a shower curtain hanging on a rod. It was aweful!! She was not willing to fix it or refund my money. She wanted me to pay for the mistake and pay for her to fix it. I had to find someone else to fix it. I would say she is ok to order from but find someone else to do your alterations. Good Luck.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 720-550-7781

Payment method
amex, debit, discover
AKA

A Bridal Alterations & Clnng

Bonnie Bridal & Formal Gowns

Category
Bridal Shops
Suggest an Edit