North Texas Tarp & Awning

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I recently had a need for a shading solution to an area of my home that has a number of windows receiving direct sun for the first half of the day. I contacted NTT&A and brought my specific measurements in to discuss my idea. NTT&A provided their ideas and they made a shade sail type product from my EXACT measurements. Well ... MY measurements proved to require some adjusting ... twice. Both times I contacted NTT&A for adjustments they were more than accommodating. I refused their offer of a zero cost adjustment and felt their additional time due to my error required consideration. They were more than reasonable. I found the personnel at NTT&A genuinely interested and committed to my satisfaction. They were very patient with me addressing my issue. I am extremely happy with their finished product. It has made an attractive addition to my home and has received many compliments from people passing by. I will definitely do business with NTT&A in the future.

Good work. Very professional. Gave me a quote, did the work and it looks great. repair of a pool net/tarp. I highly recommend them and have used them before to make a custom a shade screen for over a patio. Good work, very fair price. Courteous, communicate well, and good job.

I did not receive quality work from NTTA.

I thought around $300 for a 6'X 8' fitted trailer cover was steep; however, quality work is not cheap... the problem is that I did not receive a quality, finished piece. I can buy a $10 Chinese woven polyethylene tarp from Wally-World and it will have grommets every 18" or so on a finished seam. What did NTTA expect me to do with a trailer cover that included no grommets or any way to tie it down?

The problem compounded when I took it back and told them I wanted grommets on the edges. They subsequently charged a premium to finish a job that never should have left their shop.

The intelligent consumer should look at various sources; however, I cannot give NTTA a recommendation. They are generally non-communicative and they do not handle complaints.