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01/30/2013

Stay away!

Do not rent from this company! They will tack on tons of extra fees and costs without telling you.I went to this car rental place because it was recommended by the dealership where my car was being serviced and it was convenient. I will never rent from this Enterprise or any other again, though. My car had a lot more wrong with it than we initially thought and I had to keep the rental car for an extra four days. I went in to the enterprise office to have the contract transferred to me instead of being through the dealership, which it was initially. I was told that this was because they could offer me a better rate. I told three different people at the office that I didn't need insurance coverage for the car because my insurance covers damage to rentals. At the end, I paid my bill with the understanding that I had taken care of everything, or so I thought. Apparently, Enterprise charged me only for the insurance and charged the dealership for the actual rental. I had to pay the dealership for the rental, so my total bill came out to $200 for a 5-day rental. If this had been the amount I agreed on, then it would be different, but I was quoted half that.

More Business Info

Hours
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Brands
international
Categories
Car Rental, Truck Rental
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