Benjamin Brooks, MD, FAAP, completed his medical school education at the University of Illinois College of Medicine in Rockford, Ill., and his pediatrics residency at the University of Illinois in Chicago, Ill. Dr. Brooks has served the Decatur area as a board-certified pediatrician for 20 years, and he continually strives to provide an all-inclusive medical home where both children and parents feel comfortable and respected. His goal is to balance experience and high-quality scientific evidence to provide comprehensive care for all manner of pediatric disorders, with an emphasis on prevention and quality of life.
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AH
Amber H.

08/25/2016

Provided by YP.com

Awful! DO NOT waste your time with this Doctor. This office has an attitude as if they are the only physician in town. My oldest was a patient, we had two visits. When we scheduled a kindergarten physical for my youngest, I inadvertently had my days mixed up and missed the appointment. They do not do courtesy calls beforehand. When I called to express my apology and to reschedule, their staff was beyond rude, they had the audacity to say my son was taken as a patient as a "favor" and we are now being dropped. This blew me away. I have never had an experience with such rude hateful people especially from an office of healing and well-being. Please do yourself a favor and go somewhere else. These type of people shouldn't be in this business. The irony of all this was, they had no problem cashing our check for payment from my son's visit a week prior to our kindergarteners.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

TollFree: 800-444-7541

Payment method
master card, visa
Categories
Physicians & Surgeons, Pediatrics, Physicians & Surgeons
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