Samaritan Behavioral Health

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I am a pregnant mother recovering from addiction. I was referred to this place by my doctor to receive a referral for treatment. They accept walk-ins but also handle appointments. I was the only person in the office that I spoke to with an appointment. After being treated coldly by their intake staff I took my seat and waited. An hour later my name was called to see their nurse. Who didn't even know the type of addiction I was there for, she rushed me through as quickly as possible failing to properly review my case. I was returned to the waiting room and left sit for three more hours waiting on the other steps of the process. Over that course of time I watched a full room turn empty. Twice I asked the receptionist what the hold up was reminding her I hand an appointment. At the end of this three hours its down to me and one other girl. I walked up to the receptionist and asked again what is going on, at that moment a therapist walks in and calls the other girls name. The receptionist says ohhh there ya go. To which I answer that is not my name. She closes her window and comes out and says ohh im sorry you have been overlooked you will have to come back another day. I asked how I was overlooked when I saw the nurse? She had no answer. I left in tears. They rescheduled me to be seen monday which I could not make. When I called to change the appointment they would not do so saying that I had missed one and that I would have to be a walk in. I didn't miss the appointment I was there for 4 hours! They hid their screw up.I live over an hour away I refuse to drive that far and hope to be seen. The woman I spoke with was unbelievably rude to me. My doctor was horrified at the treatment I received and bypassed this miserable waste of a treatment center and found me the help I needed. This office is very unprofessional, and their treatment of patients is horrifying. I would never recommend anyone go here. Road blocks like these prevent addicts from receiving the help they so desperately need. This place is a Joke. Avoid at all costs! There are caring doctors and therapist out there, they are not at Samaritan crisis care!