Goodyear Auto Service Center

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CLOSED NOW - Opens at 7:30am

I have had nothing but positive experiences at both Jason Hensley Goodyear stores, although I most often frequent the one on Salem and Otterbein. Two years ago the cover on my catalytic converter came off while I was traveling in Virginia. I took my van to a shop there and was told it would be $1500 to replace my exhaust system, and that was the only solution. I persuaded them to patch it until I could get home. Shortly after I got home, my van started losing power and got loud. I made an appointment and took it to Goodyear, expecting to spend at least $1500. Want to guess what I actually paid? $110. And that was after I told the owner I expected to pay $1500. He could have sold me an entire exhaust system and I would never have known the difference.

Today I went in for a new muffler. The estimate was around $250 for just the muffler or $400 for the entire system, depending on how much rust was under there. My van is a 2002 with over 150,000 miles on it. I wasn't surprised it needed some TLC. What did surprise me was that Mike and Darrell decided they the muffler was in pretty good condition and they could patch it instead. If the patch holds, I'll be good for a couple of years. If it doesn't hold, they'll deduct the cost of the patch and replace the muffler like we originally expected. Today instead of $250, I paid $62.

I have several more stories about expecting to spend more and walking away having spent much less at Jason's stores. These guys give honest, friendly, competent service. I wouldn't take my elderly van any place else.

THE WORSE PLACE TO TAKE YOUR VEHICLE. THE MANAGER DARYL RUNS THAT PLACE LIKE A DEN OF THIEVES. I TOOK MY CAR IN FOR A SIMPLE TUNE UP AND LEFT WITH A BLOWN ENGINE, THAT COST ME 2500.00.



IF I WERE TO EVER WISH ANYONE TO GOTO HELL IT WOULD BE THE MANAGER OF THIS BUSINESS.