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Reviews

LS
Lori S.

10/09/2014

Provided by YP.com

If I could give less I would. I have nothing but trouble getting my glasses. The first time I ordered them was on Saturday and was told they would be ready on Tuesday. I took the day off work to get my glasses only to be told they was not ready. I drove all the way to the store, which is about 1/2 hour drive and I had to wait until Thursday. When I picked them up, I could not see out of them. When I told the person that was helping what was going on he told me I'd have to used to them. I told him I had other progressive lens and did not have any problems with them. So I took cause that is what the "professional" told me. Well they did not work out. I went back and I was told with my prescription I should have not order those frames. The reason I went there was to get help from a professional. So they reordered everything. different frames (which they charged me for) and new lens. Over 9 days and I still don't have my glasses. They called 2 days after the reorder and said they broke one of my lens and they said the new one would be in 4 days. Well still no glasses and I just keep getting excuses. I will never walk back in this place. If you have a simple glasses you might be fine but I won't be back even if I have to pay double for my glasses. This issues is so bad, I'm contacting their headquarters about this issue, which I have never done.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

TollFree: 800-867-9209

Payment method
amex, discover, insurance
Location
Salem Ctr
AKA

Eye Mart

Categories
Optometrists, Contact Lenses, Eyeglasses, Optical Goods, Opticians
Other Information

Bike Parking: No

Price Range : Average

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