United States Postal Service

Write a Review800-275-8777

Although this number is thus far useless as to speaking to anyone; the correct one is: (214) 760 4526 Unfortunately I was given the brushoff by a very condescending USPS Consumer Affairs rep and am forced to do my own research to locate a lost certified letter. Still searching... I'll update if I find a better contact.

This is not DFW main post office number

This is NOT the telephone number for the Dallas Post Office. This is the national 800 number the USPS where you can't get anything other than canned messages. If you DO manage to get past all the prompts, you're put on hold and that's it. I never did get through to a person, not that it would have mattered since it's just a generic office for generic answers to generic questions. I can't find a working number for this office, nor can anyone at any other Dallas Post Office give me a number for this location. I find this to be an embarrassment. I don't work for the post office, but I am a federal employee. When I take a call, I try very hard to either give the individual the information they need, or put them through to someone who can. And if someone needs the number for another office, I do my best to get that number for them. To all tax payers out there, I am ashamed of other federal agencies who behave this way, and I offer my apologies for their shameful behavior. Some of us do actually care.

The telephone number is no good and the hours of operation are wrong. Why is it that most government services (Service is a joke here) could care less about public relations? Is the postmaster here too lazy to take a 2 minute break and give the American public correct information? At the very least, he could have one of the employees do it. Don't play the short-handed card with me. There are ample employees at every location. Note how slow they all move.

It's a though you all don't want any business. Where's the customer service? You can't talk to anyone, you can't get question asked or resolved: this is a mess. If the Postal Service goes out of business, it's your own fault because you seem to have forgotten the main purpose of your survival. SERVICE!!!!!! What company that wants to remain viable, wouldn't update their phone #.