Turimex International Bus Services

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CLOSED NOW - Opens at 8:00am

I had a really bad experience with them as soon as I got on the bus #111 I started feeling itchy at first I thought it was mosquitoes. The itch was getting worst and worst until I asked the lady next to me to check my back she and all the passengers where really surprised of how bad my back was. At our first stop I went to the bathroom and found out how bad my legs where as soon as I got to Dallas I went to the hospital to find out all the bites were from bed bug bites I had to miss work because they wouldn’t let me work the way it all looked. Their buses do look really bad like if they didn’t clean them at all 🤨

Muy mal servicio y muy caro el pasaje. Unidades viejisimas que se caén a pedazos literalmente, TV y video de adorno porque no lo encienden, y el chofer no quiere batallar después de hablar dos veces por telefono para preguntar como funciona, la unidad no tiene ni estereo para escuchar mùsica solo se ve el agujero donde un día existio uno. Bueno, ni la calefacción le funciona a esta cafetera... Segùn salía a las 6:00 AM Eran las 8:00 y aun estabamos en la estación de Kathy!!! Bahh ùltima vez que uso esta linea de autobuses. A un lado de esta oficina esan los OMEX que están a mitad del precio que pagué en turimex y están en mucho mejor condición...

fatal el servicio al cliente nunca contestas el telefono por ese estamos como estamos k verguenza compania de basura

This past month I traveled to my hometown Monterrey and to be honest I was expecting anything but excellence, which this was the case the driver was such a professional, helping older people with luggage and making every passenger welcome Thank you, Mr. Reynaldo Gomez

The ride was very horrible. The door broke and had to stop like every mile or so. The driver and 2 other passengers had to adjust the door so it wouldn't come open. They really need new and improved buses to travel

I went to drop off my grandma today for her trip to Monterrey and they told us we had to pay $20 for a bag she was taking. I understand sometimes companies have changes but they should state recent changes to customers when they are buying their ticket ... I told them I wanted to speak to the manager and he never opened his door to listen. The baggage guy also said he could either weigh the bag or I could just pay $20. My grandma has been using their services for over 8 years it is not anywhere fair that we were not aware of any changes in this company before the day OF ...for we are already over paying for the bus ticket they are still asking for more money for luggage... Unacceptable ... We will NO longer be using this bus company for travel...

Horrible. They lost/stole my luggage and it has yet to be found. I can't get a hold of anyone from the company and I keep get putting on hold. Worst company ever.

good service, senior citizen discounts, comfortable bus, but hard to get someone on the phone. they just don't answered at the office for questions.

You can pay your ticket by phone. Very good customer service. Always on time. We always send my mom back in this bus line cause we know she will get there on time. I dare anyone to try them make them your first choice.