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Reviews

WA
Wayland A.

12/08/2015

Provided by Superpages

Wow! What an amazing experience! Never ever have I bought a car that was hassle free! First time I have ever bought a car and paid for it before even taking a look at it in person..that's how much I trusted Dominick! Texas Import Sales will definitely be seeing me again. Love this BMW 325xi! Would have paid thousands more anywhere else! Just picked it up from the BMW dealership for a service and check out. It's in perfect shape! Thanks again Dominick and Texas Import Sales! I will be recommending you all to everyone in the Fort Hood TX area!

DS
Dominic S.

10/22/2015

Provided by YP.com

I don't even begin to know where to start. I purchased a 2008 BMW 750 Li for Texas Import Sales. I worked with Dominick (The sales manager) who ensured me that the car was in great shape and ran well. I purchased the vehicle when it was delivered there were MULTIPLE deficiencies.



1) A wheel was bent

2) There stereo system did not work

3) The hydraulic struts that hold open the hood were broke

4) It was 1,600 miles overdue for an oil change

5) The electronic locking system was broke

6) Missing one of the keys



I was told by Dominick to take the car to my local BMW dealership to have things repaired. When he got the bill, he said that he was only going to pay $1,200 of the bill (less than a third of the total bill). When I told him that was unacceptable, he continuously called me a moron, and he said I could ship the car back. (after I already paid to have it shipped to my house).



I will happily provide any of the paperwork from BMW in its original PDF form if anyone would like to see what Texas Import Sales Considers "Excellent condition, inside and out."



Stay away if you know whats best... I was deploying in the days after I purchased the car, and Dominick kept delaying calling the dealership hoping I would eventually leave him alone.



My out of pocket expenses after buying the "excellent" car:

$2,649.87 (Ill happily show anyone the receipts)



If he will rip off a solider as he is deploying, God knows what they will do to you.

GZ
Genova Z.

02/28/2015

Provided by YP.com

It has been many years since I have purchased a vehicle from a car dealership other than Carmax. I had grown weary of the games, negotiations, and pressures faced at car dealerships. I decided to purchase a specific model of Range Rover that only Texas Import Sales had in my area. I was a little hesitant at first but, Ms. April Christian was an absolute pleasure to deal with. She was very honest and accommodating of my situation as I am currently overseas. She was even able to get me a financing deal that was far better than what my own bank was able to do. If I am ever in the market for another high end vehicle, Texas Import Sales would definitely be at the top of my list for doing business with again. Many thanks to Ms. Christian for her patience and diligence throughout the buying process!!

CW
Charles W.

01/16/2015

Provided by YP.com

Found a 2014 E350 online, and I called the dealership and April helped me out. She answered all my questions and worked with my banker in order for me to line up the financing since I'm out of state. I drove in and April honored the trade value she had given me sight unseen, and the Mercedes was practically brand new. It did not have one option that was advertised, but she made it right. Highly recommend Texas Imports and April.

DK
Damon K.

01/09/2015

Provided by YP.com

Nice people! The process was fast and easy and we were in and out in half an hour. My wife enjoys her BMW M6. So far so good. Thanks John for an easy and pleasant transaction.

RA
Rami A.

01/05/2015

Provided by YP.com

I Had very Great Experince in customer service from TexasImportSales ,, i got 2012 C class 250 with Great Deal its very nice car its just Fantastic car its like Brand new & am Happy with it ,,

Thanks for Texas Import Sales Staff

AD
Andrew D.

07/21/2014

Provided by YP.com

I had a great expereince purchasing my first Lamborghini from Texas Imports largely due to the help of my sales person April. She made the process very simple and went above and beyond her role as a sales person to make sure my buying experience was top notch by assuring the service and any issues with the car was taken care of before i arrived in Dallas. I would definatly recommend the store and April for future business. Thank you April.

LL
Lee L.

01/18/2014

Provided by YP.com

I must say this dealership is top notch. My first time I just browsed their inventory, and April greeted me and was very helpful. I decided to stop by when I was ready to buy to see what they had, and a couple of hours later I left with my new 2013 Lexus GS. They beat my previous rate by 3%, and they gave me a fair trade value for my car. April was fantastic.

SJ
Sandra J.

11/19/2013

Provided by YP.com

Wow! What an experience. A great group of people to work with. This is not your ordinary franchise dealership. These guys are not only helpful, but they aren't pushy when it comes to helping you choose your dream car. Purchased my 2011 BMW X6 from them with ease. They have an amazing selection of pre-owned luxury cars and high end exotics - look no further

M
mr.brooks12

10/06/2013

Provided by YP.com

Purchased my Porsche 911 from April last week. It was a very pleasant experience. Before the photos were online I contacted her regarding the vehicle, and she immediately texted over tons of pictures and a description of the Porsche. We went in and test drove the car, and it was exactly as described, flawless. April was professional and easy to work with. There was no haggling and games, and we shook hands on a deal and I wrote a check and shortly after had the car picked up fully detailed. I would not recommend anywhere or anyone else to buy a luxury car from.

D
daniel.k.doughks

09/29/2013

Provided by YP.com

Out of town buyer, I had. a pleasant, quick and customer oriented experience.

Very impressed at how easy it was to work with my sales person... April



Most impressed at the quality of car, what I saw online was what I got. You dont find too many honest and customer focused car dealerships around these days.

V
victorsesin

08/08/2013

Provided by YP.com

I just want to say that it's beeing a great experience buying my car from Texas Import Sales, April Christian is a very experienced salesperson, she gaves you the confidence and treat of a professional, explaining you just what you need to now, and solving what you need, I will recommend her all the way, thank you.

K
kathykennedyhopple

11/14/2010

Provided by YP.com
Company Refused to Return Deposit

My husband filled out paperwork to buy a used Corvette and paid a $500 deposit. He was told that if the sale did not go through for any reason that he would receive his deposit back. He later found out that the financing terms were unacceptable so he decided not to buy the car. This company refused to return the deposit. A couple of months after receiving a letter from our attorney they called my husband and offered to refund half of the deposit which my husband refused because he wanted it all back. We have heard nothing from them since so we will have to pursue further legal recourse.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 972-888-9959

Brands
ACURA, ASTON MARTIN, AUDI, BENTLEY, CADILLAC, FERRARI, JAGUAR, JEEP, LAMBORGHINI, LAND ROVER, LEXUS, MASERATI, MERCEDES-BENZ, PORSCHE, ROLLS-ROYCE
AKA

Texas Import Sales

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Category
Used Car Dealers
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