Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

IS
Irene S.

08/15/2014

Provided by YPmobile
Horrible Customer Service

I bought cabinets there and Jennifer helped with those, I changed my mind the next day and wanted to cancel but was told I couldn't. I could have though it turned out because they had not even been sent to the cabinet company yet to make. I specifically told her I did not want panels for my refrigerator and she still ordered them anyway. I had several cabinets that were damaged and had to delay the install and has no kitchen to cook in or wash dishes due to the cabinet that was suppose to be cut for a farm sink but still had to chop the cabinet up to make it fit. She seemed bothered by me asking questions and informed me that my installer didn't know what they were doing. He knows a lot by the way Jennifer! The manager JR was going to check on it and call me back and never did. The only person that was kind was a manger named Randy..their driver backed into my vehicle and crushed in my door and removed my mirror and the lousy ins. They use advised me they were only paying a partial of it and my ins co had to pay the rest minus my $500 deductible!! Still can't believe that..this company has cost me a fortune!! Be ware when going there..

T
thomas5676

08/09/2012

Provided by YP.com
Seconds and Surplus doesnt sel...

Seconds and Surplus doesnt sell water heaters... Nor do they service them in anyway...

T
trixielarue2

09/19/2008

Provided by YP.com
Great Customer Service

I was so surprized to find a store where people actually still say hello and help me find the things I need!

The staff at the Regal Row Seconds and Surplus seem to enjoy doing what they do. I went in on a Saturday with my husband and two small kids (never a fun shopping trip) and we were greeted at the front door, & again about mid-way through the store (where the kids were given balloons and popcorn). Our sales person helped us find the flooring items we needed (and helped me show my husband that the kitchen remodel I want won't break the bank). I can't wait to go back!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Grand Prairie Location: 469-263-1111

Richardson Location: 214-239-3131

Services/Products
Bathtubs Cabinets Ceramic Doors Faucets Fiberglass Granite Hardwood Flooring Hardwoods Marble Porcelain Tile Travertine
Brands
Armstrong, Armstrong Industrial Hose, Elkay, Gerber, Shiloh, Travertine
Neighborhoods
Northwest Dallas, Brookhollow
Amenities
New Facility
Languages
English, Spanish
AKA

Seconds and Surplus

Categories
Floor Materials, Awnings & Canopies, Bathroom Fixtures, Cabinets & Accessories, Building Materials, Cabinet Makers, Cabinets, Counter Tops, Doors, Frames, & Accessories, Hardware Stores, Hardwood Floors, Home Improvements, Home Repair & Maintenance, Kitchen Cabinets & Equipment-Household, Kitchen Planning & Remodeling Service, Plumbing Fixtures, Parts & Supplies, Tile-Contractors & Dealers, Windows
Other Information

Parking: Lot