Rusty Wallis Honda

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Very disappointed with Rusty Wallis Honda this was a first time purchase of a car without the help of my husband. The salesman was dominate which is probaly a good trait for a sales person but please take the customer into consideration. Customer service was totally lacking in the whole buying experience. The car I purschased had to be jumped off to start which I can understand since it sat on the lot and the sales man stated that if I had a problem with the battery he/dealership would replace it, well when I had to have AAA come and jump start my car which was less than two weeks, I called and spoke with sales man but was told "I did not tell you that" but the sales man did say he could get me a battery at his cost. The car started having hesitation problems about 2-1/2 months after I purschased my car I called back to Honda and talked with the sales man wanting to bring it in and he stated that I should not have waited so long. Then what was my extended warranty purschased for. The last dealing with Rusty Wallis Honda was on 06-22-09 I had broken off my passenger mirror I called to order and was told that I had to come to the dealership which I did, then I was told I had to pick it up there that they could not ship to my home address. Then the parts service man said he could ship from Honda so I just agreed. I was promised the mirror by 06-24-09 well it didnt arrive.



Very disappointed Customer