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Reviews

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Cynthia C.

09/02/2016

Provided by YP.com

Payless Car Rental at DFW location sucks. Just like the previous renter I received a a great deal for a rental car through my AMEX, but when I turned in my car I had 3/4 gas in the tank and the EE told me that I could save money if I go fill up the tank at the shell station around the corner. I did just that and when I came back they added on an extra hour ($40) so much for saving money since I had to pay for the high priced airport gas and on top of that get an additional fee. I told the EE he should have told me he was going to charge me extra for leaving but he was very rude and obnoxious about it. He told me to go speak with a mgr if I didn't like it. The EE had already spoke to the mgr becuase he came up as I went down. When I approached the mgr he was very arrogant and completely disinterested in anything I had to say. I told him what happened, he said he cant do anything because I rented the car in Houston and I have to get it resolved there. All together very unprofessional

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Phone: 214-654-0458

Neighborhoods
Northwest Dallas, Lovefield West
AKA

Payless Car Rental Inc

Categories
Car Rental, Van Rental & Leasing
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