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T
tracy.schneider.399

07/19/2013

Provided by YPmobile
PITIFUL!!! Not really 24 hours!

Just tried to leave my dogs who had just stayed at Canine Country Club and got caught up on missing shots there. At 11 pm I tried to arrange boarding for my 2 dogs. I had to travel to Virginia on a 7:45 flight. Despite them having same rules as Canine Country Club, they refused to take my dogs. I said they could take them to the vet at my cost if after 7 am it showed they were missing shots. They are not 24 hours as they claim. They cannot handle emergency situations 24/7. They apparently don't provide a pet taxi to vet in emergency situations. They do not offer shuttle service to airport before 7 am or after 7 pm. Although it was painfully clear they had stayed at 2 other facilities with no problems, they refused any type of concession. Managers unavailable after hours and employees don't have ability to make decisions! Despite what they advertise, THEY AREN'T 24/7. Don't expect any help when you need it!

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
amex, discover, visa
Location
Dallas Fort Worth Intl Airport
AKA

Paradise 4 Paws DFW

Category
Pet Grooming
Other Information

Parking: Lot

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