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Reviews

YPMobile User

04/19/2013

Provided by YP.com

T
t_thompson

11/20/2012

Provided by YP.com
I go to Janey Tailor every tim...

I go to Janey Tailor every time I need to get my pants hemmed, shirts tapered, and suits tailored to fit. When it comes to my suits, I don't trust anyone else except for Jennifer. I'm very particular about how my suits fit on me. I have an athletic build, so Jennifer has the best techniques to adjust the shoulders and take it in a bit around my torso so that my suit isn't baggy or loose looking. Also, she does wonders on my shirts. I'm somewhat muscular, so it's hard to find fitted shirts that fit me perfectly so I tend to buy modern fit shirts and have Jennifer make it fit to my build. My arms aren't big, so some of the dress shirts she alters for me need to have the sleeves narrowed. When she cuts it and sews it back together it's very neat looking and it doesn't look like it was cut, which is perfect when you roll up the sleeves. Sometimes when the shirts are too long at the bottom, she will cut the bottom of the shirts, so that the shirt can be worn tucked in or untucked when I'm out with my buddies. As far for pricing, I think she is fair for the area, but there's no price you can pay for the service and workmanship that you get. She usually gets it right the first time, but if she needs to adjust anything she will do it for free.



In regards to Eiguarnero's review below she got one thing right, the "gentleman" she "spoke to" is "really nice" and his name is Kyle. I can say that I was not pregnant when I wrote this review.

T
t_thompson

11/20/2012

Provided by YP.com

E
eiguarnero

05/09/2012

Provided by YP.com
If there was an option to give...

If there was an option to give no starts I would have selected it so that I can give an accurate assessment of my experience with Janey Tailor. I took 2 pants and 3 dresses there to get hemmed and they charged me $97. I thought it was ridiculous because the items didn’t cost more than $30 each, but I didn’t want to make a big deal about it so I agreed and left my clothes there. I figured that if they did a good job it would be fine. I picked up my stuff about a week later and went to put on one of the dresses the following morning. I noticed that there were burn marks from ironing all over it. I checked the other 2 dresses and it was the same. I returned to the store to let them know. The gentleman I spoke to was really nice, but didn’t seem to know what to do so he involved a woman (who I will assume is the famous Janey) to help. From the get go she was very unprofessional. She basically called me a liar and said that I must have done it because they don’t iron there. I explained to her several times that all the items were brand new and that I’d never worn them…2 of the dresses still had tags on them! I told her I know they iron because I’ve requested flat fronts on my husband’s pants before. She then changed her story and dragged me to the back of the store to show me that her iron doesn’t have the diamond marks that my dresses had on them. I quickly showed her the metal grid on the ironing board itself and said, “That’s what causes it.” I then told the gentleman that if they weren’t going to do anything about it then just tell me so I can move on and not have to deal with her yelling at me anymore. He asked what I would like and I told him I wanted to be reimbursed for at least ½ the cost of the dresses so I can get new ones. This really sent Janey into a frenzy. She literally got into my face and told me that there was, “No way would they pay me. If the hem was too long or too short they would fix it.” Obviously this was not going to be a suitable resolution for me since the dresses were ruined. I turned to the gentleman and said, “I really don’t want to talk with her any more, you asked what I wanted and I told you. If you can’t do it then that’s fine.” Janey then got in between us and said, “ You have to talk to me not to him.” I felt at this point the conversation had been exhausted and I really didn’t have the energy to go back and forth with them any more…did I mention I’m 18 weeks pregnant. I conceded and told them that I thought their professionalism was ridiculous and I would never be back. I’m sure they really cared.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Payment method
all major credit cards
Neighborhoods
Lower Greenville, Central Dallas
AKA

Janey Tailor

Category
Tailors
Other Information

Parking: Lot

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