High Energy Lighting Inc
2461 N Stemmons Fwy, Dallas, TX 75207
Reviews
11/06/2014
(aka Cheaplights.com) Needed lighting for a company sponsored project. Walked into their Dallas store Oct 25 with two other friends. Viewed a great floor display for about 15 min until we stopped someone for assistance. We were told there was only one rep and we waited another 15 min until we stopped another of the 4 people that were walking around. He was extremely unresponsive when we told him what we were looking for and treated us as if he was sure we weren't going to buy anything. We were patient and asked questions about the different products but were repeatedly told "naw that's it". We settled with what we could and asked to buy three of one of the floor models we saw but after 10 min were told they were out of stock. I gave up at this point at even trying to get an alternate. All of the reps were at the counter "hanging" with customer-like people and could care less about selling anything. I have no idea how they stay in business with this kind of "unprofessional, backstreet, I'm doing you a favor" approach, especially when they seem to be in a good market with products that have demand (maybe that's the problem). The sad thing is that we weren't on a budget and would have sold up.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Payment method
- amex, visa, all major credit cards, discover, mastercard
- Neighborhoods
- Trinity Industrial District, Northwest Dallas
- Other Link
- Other Information
Wheelchair Accessible: Yes