Genesis Transmission began in 1998 by Rene Alvarez, a young man from the small town of Loraine, TX.  Rene grew up in a family of 18 brother's and sister's were he learned hard work as a young boy. He took his love of hard work to Dallas, TX and began working in the Transmission Industry where he excelled greatly. He managed many large Transmission shops and in 1998 decided to open his own Facility. Rene started his business at first in a one bay shop, then moved to a large 5 bay shop and now currently is the owner of a large 8 bay shop capable of servicing even large fleet accounts. The Facility is Family owned and operated by Rene and his son Lee.

Meet the Manager: Lee A.

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Reviews

DC
David C.

04/15/2017

Provided by Superpages

Fast, competent, fair. They picked up my Tahoe on Thursday afternoon for a full rebuild. Got the qoute, the truck was ready Friday afternoon but was unable to pick it up until Saturday morning. They found some issues not coversed in the estimate and just fixed them at no additional charge. Would I go back mist definitely, do I think I will need to, other than fluid and filter changes. .not at all

RS
Robert S.

11/16/2013

Provided by YP.com

These people are very professional and they stand behind their work. The number of satisfied customers and volume of work speaks for the quality work this shop believes in.

As for incomplete work and unhappy customers, talk is cheap when everyone knows the BBB and civil law are for the consumer.

J
jessicas1

08/27/2013

Provided by YP.com

Only because i have to put a star i will put one but they deserve none

The worse shop ever!!! be aware people, and pass the voice to your family and friends. Is the worse experience i ever had.

Took my car they fixed in a week but the day i got it, i was able only to get home, my car was worse!!! they took it back and read this!!! he told me that i have to pay the tow truck!!!!!!! since i need my car i said okay, they had it for a month and a half and one day was one thing the other day an other. Its supposed to be a shop and they did not have employees and the ones they have did not find the problem in my car. After a month in a half i told the owner Mr. Rene i need my car i have had patience but i was having a hard time. He is supposed to be a christian but the way he act did not show any of that. The next day i got my car i had to pay a truck tow to take it to an other shop . When i was moving my car i notice that my car has a dent in the bomber,... they hit my car and they did not say anything. I did not want to say anything because they are the worse. I don't even know why he always said Dios le bendiga hermana, God bless you brother if he does not even has fear to God, because you don't do this to people.

So Pleaseeeee, don't go to this place and people having same experience spread the word to avoid nightmare to others.

V
vsw123

03/23/2013

Provided by YP.com

I took my car over and waited for a response for 2 whole weeks. I tried calling several times and my call would go to voice mail or the fax machine would pick up and in saying all that, he didn't do anything to my car. He said he couldn't fix. It would have been better communication for him to have conveyed that information over to me.

A
ashtom

04/30/2012

Provided by YP.com
If you want timely and quality...

If you want timely and quality service, this is the shop for you. I brought my vehicle in on Monday afternoon and got it back on Wednesday. These guy always stay busy!

C
cynthia.coffelt

01/05/2012

Provided by Superpages

Please disregard the statement listed above, i was not satisfied at first, but the company did fix my car, took longer than it should but di provide good work.

C
chd0825

06/15/2010

Provided by Superpages

This place will take your money and keep your car. They lie and steal. Beware, I will be contacting the BBB, Attorney General and filing civil suit with the city and / or contacting attorney to get my money back. When I get my car back for the second time I will be taking it to another transmission to see what they did not fix on there 1028.00 complete over haul job. They took my money and still have my car going on 3 weeks, police say file a civil suit. Check with the BBB and Attorney General shortly today is 06/15/2010.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 214-275-6645

Fax: 214-275-6646

Services/Products
Genesis Transmission is a family owned and operated transmission repair facility, located in Dallas, TX. Being a family owned and operated we understand the needs of our customers. We have made our reputation on honesty and quality service for every vehicle that comes through our shop. Our knowledgeable and friendly staff would like the opportunity to serve you.
Payment method
check, debit, discover, financing available, insurance, master card, visa
Location
Cross Streets are Buckner Blvd. and Scyene Rd.
Neighborhoods
Riverway Estates-Bruton Terrace, Southeast Dallas
Languages
English, Spanish
Category
Auto Transmission
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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