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Reviews

FM
Faith M.

09/06/2016

Provided by YP.com

I've been going to Dr. Wimberly for close to 20 yeas. She is a remarkable Dr. with true concern for her patients. You might have to wait a few minutes, but that's because she is with another patient giving them the same concern she is going to give you. I love the staff & the P.A.'s in the office. There is no one better!

J
jakahlin

09/20/2010

Provided by YP.com
Horrible Service

I have been going to dr. kelly wimberly's office for quite some time. First off, never met the woman, met plenty of PA's and they were enough to suffice me. Secondly, wait yes is long but I guess I am so used to the double and triple booking.

Last Friday, I decided I had enough! They left me hanging with promises to fill a Px, when I called back left a message for a nurse to have her NEVER call me back, and then when i called before closing I was informed that they "could not" do any fills after four and was asked to hold. After waiting over 6 min on the phone I decided to call back and then was turned to their voicemail. Needless, to say never got Px and NEVER got a call back. On Monday they decided to call me back with a "reminder" of my appt. NO THANK YOU!!!! I love how they want your business, but will give you no consideration for customer service. When I talked to the Manager she informed me she was short staffed. I didn't know that was MY problem. Again, it's crazy how customer service has gone down the drain.

My advice: go to someone else who actually might give a damn.

More Business Info

Hours
Regular Hours
Mon - Wed:
Thu:
Fri:
Extra Phones

Fax: 972-239-1597

Payment method
check, all major credit cards, debit
Neighborhood
North Central Dallas
Categories
Physicians & Surgeons, Physicians & Surgeons, Family Medicine & General Practice
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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