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Reviews

RC
Robin C.

08/14/2015

Provided by YP.com

I WENT TO THIS STORE IN FEB 2015 JUST TO INQUIRE ABOUT THE DEVICES AND PLANS .... I WAS TALKED INTO PURCHASING A 2 DEVICES BY THE STORE MANAGER AND THE CUSTOMER REP IN THE STORE / BOTH WERE STATING THAT I WOULD GET MY MONEY BACK WITH MY REBATE CARDS FROM PURCHASING BOTH DEVICES ...... LONG STORY SHORT ... I ONLY RECEIVED ONE REBATE CARD FOR $40.00 DOLLARS . THE OTHER REBATE CARD WAS SUPPOSED TO BE FOR $75.00 BUT I NEVER RECEIVED / SO I WENT BACK TO THE STORE WHERE I WAS GIVEN THE REBATE DEPT# WHEN I CALLED THE CSR TOLD ME THAT SHE COULDN'T GIVE ME ANY INFORMATION BECAUSE THE ADDRESS WASN'T THE SAME ... SO I WENT BACK TO THE STORE SPOKE TO THE MANAGER ... HE TOLD ME THAT THE CSR IN HIS STORE PUT THE SAME PHONE # FOR BOTH REBATE CARDS SO THEY ONLY APPROVED ONE ./ SO HE WANTED ME TO LET HIM HANDLE THE SITUATION SO THAT HIS EMPLOYEE WOULDN'T LOSE HER JOB SO I SAID OKAY .... NOW ALL THIS WAS IN JUNE WHEN THE STORE MANAGER TOOK RESPONSIABILITY TO GET ME MY REBATE CARD .... NOW I HAVE CALLED EVERY TUESDAY FROM THE DAY HE SAID THAT ... BUT THE MANANGER IS NEVER THERE ... WHEN I LEAVE A MESSAGE FOR THE MANAGER TO CALL ME BACK I NEVER GET A CALL BACK ..... I CALLED BACK TO SPEAK TO THE MANAGER IN THE STORE ON 08/13/2015 TO SEE IF WOULD BE IN THE STORE AND FINALLY HE WAS THERE AND I DID SPEAK TO HIM BUT HE AVISED ME TO CALL HIM BACK @ 3:00 PM BUT WHEN I DID NO ONE ANSWERED THE STORE PHONE SO I CALLED BACK @ 4:00 PM JUST TO BE TOLD THAT HE COULDN'T GIVE ME MY REBATE CARD BUT HE WOULD GIVE ME STORE CREDIT TO GET ANY ITEMS OUT OF THE STORE ....... WHEN I EXPLAINED TO THE STORE MANAGER THAT I DIDN'T NEED ANYTHING OUT OF THE STORE THAT I JUST WANTED THE MONEY I WAS PROMISED I ADVISED THE MANAGER THAT I WAS GOING TO CONTACT MY STATE'S ATTORNEY AND THE STORE MANANGER HUNG UP IN MY FACE ...

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
cash, diners club, all major credit cards, amex, debit, discover, master card, visa, apple pay, samsung pay
Location
Wynnewood Village Shopping Ctr
Neighborhood
Southwest Dallas
Categories
Cellular Telephone Service, Telephone Companies, Telephone Equipment & Systems, Wireless Communication
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