Better Business Bureau (BBB)

Write a Review214-220-2000

Garage Door Services is a DO NOT USE company. I had an issue with an overcharge and have left multiple messages on the customer service line and have yet to get a call back. The one time I did reach a live body (said her name was Ashley), I was promised an immediate refund of the error to my card - 2 days later and still no credit. Guess they don't care for repeat customers based on this.... My rating for them is a -10 on a 1-5 scale.

DO NOT do business with A1A AFFORDABLE MOVERS IN ENNIS TEXAS. We hired them to move our kids belongings from a storage unit 4 miles away from the BRAND NEW HOUSE they just bought.in Waxahachie. These guys took 3 hours just to LOAD THE TRUCK from the storage unit. we have had past experience with other moving companys and knew how much time it should have taken. I arrived at the house before they did and when I confronted the guy about how long it was taking he was very rude and hateful to me. I took video of him and his partner unloading the truck and it was very clear to me why it took so long. they do not know what they are doing. when they took the washer and dryer into the house they scuffed up the walls in 3 places. when my son showed him the guy looked right in our face and said "WE DIDNT DO THAT!" Its a BRAND NEW HOUSE WITH nothing INSIDE ! We were OVERCHARGED and now we know why. they "milked " this job to get as much money as they could from us! We have called the supervisor and he will not return our calls. they were very unprofessional and LAZY! I don't mind paying to help make things easy on my kids but we have NEVER been MILKED like this from a moving company before.

Warning, I have unsuccessfully tried to do business with Nerium. They charged my credit card without providing product, they will not respond to my support questions submitted, lied about shipment dates, lied about when a product was going to be shipped, cancelled my autoship without my consent and basically has been a nightmare to deal with them. They claim that their product was backordered without any idea whatsoever on when it would be received. They offered no information and refused to asssit with expedited shipping once the product was supposedly back in the warehouse. At best, the company is horribly managed and customer service and care for the customer is non-existent. I can't comment on the value of their product because after one month's use, I saw no difference whatsoever. I wanted to have a compatible relationship and was willing to accept poor management of inventory but they refuse to compromise or help in anyway. Very sad and disappointed!

DEFINITELY DO NOT TRY TO DO ANY KIND OF BUSINESS WITH EXPERIAN.



I am a consumer. I have tried by every means available from the website of Experian, a credit reporting agency, to contact them.

There is no published phone number or real contact venue. Therefore, one cannot make any request, other than those their sites offer - limited. And, on one occasion when I complied with their written online instructions, I sent them information they required by Express Mail, which cost me $20.00 and they refused the package! Loss of $20.00 and another several days. IThen, with more than 3 hrs. of research I tried again to Express Mail (4/11) their online & robo phone message (at all the phone numbers listed anywhere I could find one). This time they received the documents. Then, a several days later (4/22) we received 2 letters from them dated 4/15 & 4/16 stating the request had been granted. However, when our loan processor attempted again to get the needed information, they got the message that Experian had not changed the information in their system/s. I again spent over 3 hours trying to find another phone number so I could ask "WHY" does their written communication state one thing; but, their systems continue to deny the requests. I spoke with a person, after an hour on hold, before I reached a live person. Ellie said she had checked their systems & found the freeze no longer shows on their systems. Therefore, those requesting information had to send a NEW request, rather than just resending their original one. How ludicrous is this?

To my mind and experience, all this is contrived delay in denying consumers access to their personal information, without joining their organization, and then waiting weeks, and still being denied access via their website, to which all their phone lines refer you by the robo systems. I view all this kind of operation as an undemocratic means of doing business. One might even say, these measures are means used by other large corporations to hold their consumers hostage while requiring the consumer to pay for services not performed by the company.

While I understand they may quote the confines of Homeland Security, I sincerely doubt this conduct is appropriate by ANY such company. I want them censored for such behavior/means of doing business & monitored to insure they alter their convoluted control of their constituents' lives.

called the company on june 22nd and placed an order for internet service. rep stated services would be turned on between 9a-11a on june 27th. on june 27th, called again and was told it would be turned on between 11a-1p on june 29. called again and was told i needed to validate my address because the rep that put my initial order in never put what state in which i reside. validated address several times. was passed around to every dept possible from sales then tier one, tier two, retention, jeopardy team, etc. this continued almost daily until sunday, july 18, when they did finally send a technician out to my house. technician told me they still were not complete with the inhouse systems so there was nothing he could do until they were finished. called again monday july 19 to be told they needed a $100 deposit!!!!!! asked why i was not told that from the beginning. stated had they told me about the deposit initially, i would have paid it. told them nevermind because i was not paying a deposit after all the time i wasted. they completely screwed me around for almost a month. every call made there, i was on the phone anywhere from 45 minutes to as long as and hour and a half! called like fifty times within the time frame of june 22 to july 19 and was not once told about needing a deposit. today, july 20 2011, I received equipment from them via ups!!! now i have to use my gas to return the equipment? there should be something that can be done about this. RIDICULOUS!!!!!