Animal Boarding and Grooming

Write a Review972-247-7900

BEWARE of this place, they are rude, won't explain the charges. The vet will just take your pet and not explain what they are doing. I have filed with the BBB and a small claims court. The lady that works weekends is a evil non caring witch. She must have many personal troubles at home. I want to warn you before you go here, it's dirty nasty and stinks.

I have been taking my small Cairn Terrier to this establishment for 14 years. When I first started using them the service was $ 35.00. In recent years that price increased to $50.00 with tip. The last three times I have been very unhappy with her cut. You see the last three or four cuts had been very crooked and uneven lines. Her nails were cut but left very jagged And the very last time the man who groomed her put the bow so tightly in her hair that I could tell she was in pain. So I walked back into the salon and pointed it out. He redid it and made a huge knot in her hair. So as usual I got her home took out the bow and redid it after fixing a $50.00 cut as well. I decided to leave the woman who owns the place a message. Well after a month and no word back I started to think maybe the message got deleted or something. So giving her the benefit of the doubt I phoned today to inquire about my message and inform her of not only my issues but my fathers issues with his dog as well. Basically she said the message did not get deleted. So I'm floored at this point that she didn't even call me back especially after the 14 years I have been going there. At the end of calmly explaining to her why I was calling I gave her an out. I said my dog was in need of a hair cut and I was at a crossroad because I couldn't justify spending more on My dogs haircut than my own haircut to only have to come straight home and fix it. I then asked her what could we do. Not looking for a discount but rather looking for some ounce of professionalism I expected her to say something along the lines of "I'm sorry you were unhappy and that we didn't return your call. Please bring her in and I'll make sure the cut is even and up to our standards" but instead I'm floored when she tells me to take my dog somewhere else! 14 years I have been going here. Trusting them with my dog. And this is how they treat my loyal patronage?

My dog Casey has been going to this clinic for 11 years. The staff and vets are all awesome! My dog has had 3 surgeries performed here and all three (torn ACL, Luxating Patella, and abcessed tooth) surgeries went well.



I've never had to wait long for a general visit or check-up. The vets are honest and knowledgeable. The building is old, but my dog and I don't mind that. The service is great and affordable and that by far outweighs the old building. It is near I-35/Valwood area in Farmers Branch. Shopping and restaurants are accessible to this office.



They sell the Hills prescription dog food here and that is what I buy for my dog. It has less Ash in the dog food and it is alot easier on the kidneys and urinary tract.



Feel confident that your pets will be taken care of when you bring them to Animal Clinic of Farmers Branch!

The building may be old, but it is clean. The office staff is busy but are friendly and upbeat. They never seem to tire of al the people and pets in the lobby. The receptionist always know the animals, maybe not the owners, but the animals are the most important part of the visit after all. With no appointments set, except surgeries, the wait time is minimal. The two receptionist that have been there for years are very nice and seem to know what they are doing. The vets are knowledgeable and helpful when you ask questions. I've been going there since the 1970's. The service is great and the staff is friendly. The value and service is worth the drive.

I have three dogs and finding the Animal Clinic of Farmers Branch was a total godsend. The building is older than so of these newer, younger vets but the services are the same but the prices are substantially more affordable.Having spent thousands last year in a swank office with a vet who read a sonogram wrong and cut open my dog for nothing, I can forego a modern waiting room to get my dogs care. You dont need an appointment at ACFB and you wont find it all overbooked like the Petsmart Banfield's are. The last thing I want to do is wait in a ve'ts office with weight of my dogs digging in my legs. Try this place - you'll be glad you did!