AFC/Doctors Express Urgent Care

Write a Review469-587-8420

OPEN NOW - Closes at 8:00pm

Have not had a great experience here. I have been twice, most recently for a severe cold. Dr. Luong was very hurried and unprofessional with me, cursing at least three times during my visit with him. Upon looking at my ears, he said they needed to be cleaned and proceeded to jab a plastic instrument in my ear. When I told him it hurt, he just kept telling me not to move even though I wasn't moving. Two days later, I am still sick and now going to see a different doctor as my symptoms are worse and my ear is now hurting. I will not be returning to Doctors Express.

I went to this clinic this morning with a really bad urinary tract infection. I hadnt slept in almost two days and there was blood in my urine, I was in so much pain I could barely walk.



I arrive at the clinic at 8 am. The front desk staff and triage were very nice...but the doctor was incredibly rude. She came in...glanced at my chart and urine test..gave me a quick "physical exam" which involved improper auscultation and palpation techniques...like she didnt even know what she was doing. Then she muttered a couple of words about what script she was going to write. .not really bothering to address any questions I had. When I asked for something for pain she kind of just rolled her eyes at me and said she would only give me ibuprofen. .even though my bladder was inflamed and I was having bloody urine.



After my appt I went to Care Now (which is where I should have gone in the first place) and they took very good care of me and gave me something to help with the unbearable pain so I could sleep.



Long story short just don't come here if you expect to be treated like a real human being.