Innovative Restorations

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The office employees are very nice and the workers are very respectful. The final result was good and we were happy with it. However, getting the project complete was very challenging and the final cost was much higher than it should have been.

Delay after delay made a 2-3 week project take over 6 months to complete. It was infuriating to have no communication or responses to our inquiries for days (sometimes weeks) and then to receive completely false information that nearly ended the project. Due to all the issues, we reached out multiple times to other companies to see if they could complete the project. But since we had already put down a deposit and the project was slowly making progress, we figured the fight wouldn't be worth it. (spoiler - it would have been)

We should have listened to our insurance adjuster who recommended against them. But we had a good experience with them on another project, so we assumed the higher cost would be worth it. We were sorely mistaken! (How can anyone attempt to charge an additional $2,000 for something that takes less than $50 in parts and an hour in labor?)

If you are doing a small project and don't mind spending extra, it might be okay. But if you have a large project, save your sanity and your wallet and find another company.

State-of-the-Art techniques for cleaning & drying water damage emergencies. Water from busted water pipes, malfunctioning water based appliances (water heater, ice maker, dish washer or washing machines) , sewage back-ups and sprinkler systems activated. A variety of events need our expertise.

Their response time is really fast. We had a flood caused by a leaky water heater that mad a mess. we have hard wood floors, and Innovative has special machines that completely dried them and they did not have to be replaced! Very nice technicians. Clean cut crew.

This new Crossville fire and flood restoration company, is well equipped for every type of flood damage, fire restoration, and basement or crawlspace encapsulation project. The owners are friendly, and to the point. Not a lot of "cross-talk", but straight forward answers to complex restoration problems...they have a class building, and state of the art equipment, but most important, qualified employees. I recommend this company for your emergency restorations.