Planet Beach Contempo Spa

Write a Review985-871-8267

CLOSED NOW - Opens at 9:00am

Please do not do business with this place. I was charged over $700 after not signing a contract here. The manager Paige acknowledged that I never signed a contract. She told me it had to be a mistake with one of her employees. Then to compensate for charging my debit card without my permission and reporting me to collections as the account had been closed and I had no idea these charges were being made, she offered me a "free" membership. It is not free if you stole $700 from me. I left a review on the facebook page, a lot of people came forward commenting on my review as well as sending me messages about how they had similar issues. She then blocked the reviews from view on facebook. I do not want this to happen to anyone else. I was also told by mulitple people that after the same thing happened to them, they agreed to the "free" membership and were charged again. It seems as though they cannot get business without forcing people into fradulent contracts.

Customer service is a joke here. I was a member for a few years. There isn't a location closer to where I work or live so I can't transfer my contract to another shop. Refused to let me out of my contract without paying 2 months upfront, which they neglect to tell you when you sign the contract. There are no terms for a year or 6 month contract, so once you sign up they have you until you pay their ransom.