Pan American Power Inc

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Had my generator installed in Aug 2017. The entire sales and installation process went very smooth. We couldn’t be happier and are ready for the next hurricane.

I purchased my generator a few years back from Pan American and they installed it. I have had several issues with the unit. Pan American replaced several parts over the last couple of years and I don't know if they needed to be replaced or if Pan American was just stabbing in the dark for a solution to my generator's problems. They have just now figured out why it doesn't work as designed. The natural gas line does not have enough pressure to supply the generator. Pan American then charged me almost $200 for diagnosis that they installed the generator wrong. They do have some good qualities but that seems irrelevant at this point.