Love PreOwned AutoCenter

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I WOULDN’T RECOMMEND LOVE ON SPID TO ANYONE. I WAITED TO WRITE THIS REVIEW AS I BELIEVE EVERYONE GETS A SECOND CHANCE. CHANCE #1: GOING INTO THE DEALERSHIP WE WERE WELCOME BY RACHELLE. I TOLD HER WHAT I WANTED AND SHE TOOK ME FOR A TEST DRIVE. UPON GETTING BACK TO THE DEALERSHIP (SHE ALREADY HAD ME SOLD) SHE WAS CALLED INTO THE OFFICE BY THE OWNERS SON (I DID NOT KNOW THAT AT THE TIME UNTIL I ASKED THE FRONT DESK GIRL) HE WAS SCREAMING AT THE TOP OF HIS LUNGS AT HER, NO EXAGGERATION, RECEPTIONIST HAD TO GET UP AND CLOSE THE DOOR. HE THEN SENT THE WOMAN HOME (WHILE I’M SITTING AT THE TABLE WAITING FOR HER TO COME BACK). A NEW ADVISOR CAME AND SAT WITH ME AND TOLD HIM THAT THE MANAGER SHOULD NOT ADDRESS HIS EMPLOYEES IN THAT MANNER AND I WASN’T LOOKING TO DO BUSINESS WITH THEM ANY LONGER. HE SPOKE TO ME AND CALMED ME DOWN AND WE WERE READY TO CLOSE. THE FINANCE ADVISOR, TIM, CAME AND SPOKE TO ME I TOLD HIM I WAS ALREADY GOING WITH NAVY FEDERAL AND WOULD GET IT APPROVED ON MY OWN. HE THEN ASKED IF HE COULD RUN IT AGAINST ONE OF THEIR BANKS TO SEE IF HE COULD GET IT LOWER THAN NAVY FEDERAL. LONG STORY SHORT HE RAN IT WITH 3 DIFFERENT BANKS NOT ONE BEING NAVY FEDERAL. I HAD ENOUGH AND TOLD THEM TO KEEP THEIR VEHICLE. CHANCE #2 (SERVICE DEPARTMENT) MY VEHICLE BEGAN HONKING AND GOING CRAZY ON ITS OWN. I EXPLAINED WHEN I CALLED THAT IT ONLY DOES SO AFTER LUNCH WHEN I HAVE BEEN DRIVING IT FOR MOST OF THE MORNING. I TOLD HIM THAT IT WOULD HAVE TO BE DRIVEN TO MAKE IT ACT UP. I SPOKE TO JOHN AND HE WAS VERY UNDERSTANDING AND TOLD ME THEY WOULD DRIVE IT AND SEE IF THEY COULD GET IT TO DO THE SAME. THEY HAD MY VEHICLE FOR 1 WEEK AND COULD NOT GET IT TO GO CRAZY TO CHECK IT (OK NOT THEIR FAULT THEY TRIED RIGHT) SO UPON PICKING IT UP I FOUND THAT THERE HAD ONLY BEEN 1 MILE PLACED ON MY JEEP. IN 1 FULL WEEK ONLY 1 MILE HAD BEEN DRIVEN ON IT!!!!! HE SAID THEY TURNED THE VEHICLE ON AND LET IT RUN TO SIMULATE DRIVING IT. HOWEVER, I HAD ALREADY TOLD HIM THAT I CAN DRIVE IT ALL MORNING AND IT WOULD NOT DO IT UNTIL AFTER A MORNING OF DRIVING IT. SO HOW DOES THAT HELP? HE THEN TOLD ME HE HAD BEEN DOING HIS JOB FOR 10 YEARS AND I TOLD HIM I HAD HAD THE SAME ISSUE WITH MY JEEP FOR A WEEK AND KNEW WHEN IT DID IT. HIS RESPONSE A WEEK LATER WAS HE COULDN'T HAVE SOMEONE OUT DRIVING MY VEHICLE TO FIGURE OUT WHAT IS WRONG WITH IT. IF THAT WAS THE CASE WHY NOT TELL ME THAT WHEN I CALLED A WEEK AGO! I BELIEVE LOVE AND I COULD HAVE COME UP WITH AN ARRANGEMENT TO GET MY ISSUE FIXED, I COULD HAVE DRIVEN IT ALL MORNING AND BROUGHT IT BACK SO THE ISSUE COULD GET FIXED AFTER ALL MY JEEP IS HONKING, LIGHTS ARE FLASHING, WINDSHIELD WIPERS ARE GOING OFF, AND IT IS SHOOTING OUT WINDSHIELD WIPER FLUID WHILE I'M DRIVING. AS UNSAFE AS THAT IS YOU WOULD THINK THEY WOULD WORK WITH ME, BUT NO. THEY KEPT IT FOR A WEEK AND SAID ALL THEY COULD DO WAS KEEP TURNING IT ON IN BETWEEN VEHICLES AND LET IT RUN UNTIL IT DID IT. STAY AWAY FROM THIS DEALERSHIP… TOO MANY TO CHOSE FROM TO GIVE BUSINESS TO A COMPANY THAT RUNS THIS WAY. I MEAN THE OWNER’S SON WAS SCREAMING SO LOUD YOU COULD HEAR HIM IN THE LOBBY WITH HIS DOOR CLOSED AND THE CAR SALESWOMAN WENT HOME EMBARRASSED AND SHAKEN UP BUT IN THE WORDS OF THE WORKERS THERE, “THERE IS NOTHING THAT CAN BE DONE, HE IS THE BOSS.” THEN THEY WON'T EVEN WORK WITH YOU WHEN YOUR VEHICLE IS A ROAD HAZARD! SAD!