Cherry's Hallmark Shop

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CLOSED NOW - Opens at 9:30am

I asked if I could use my 10off coupon off of 40.00 total plus reward bucks "loyal customer rewards" when walking in. I was told yes!!! Checking out... I was told that I could NOT use the 10.00 off coupon with the sale... I would not have picked some items if told correctly. I was clearly upset by this... As soon as I said that... Another sale rep said, "I would put them back for you then!" After all that... My 20 percent discount was not issued!!! I found that out when leaving the store... I called them back... She said, If you read, then you will see the 20 percent off above the total was issued. I walked back into the store to find all the sale reps whispering about me! One sale rep yelled... She is back! ... I spoke with the manager... She was on the defense with me until she figured out it was their mistake. Well, she argued until she knew it wasn't my fault. I was floored to see the manager not take sides with me when walking back in... Awful!!!!!

I went into cherry hallmark off of Dave ward. It was Black Friday sale. I asked if I could use my 10 off coupon off of 40.00 plus reward bucks when walking in. I was told yes!!! Checking out... I was told that I could NOT use the 10 off coupon with the sale... I would not have picked some items if known... As soon as I said that... Another sale rep said, I would put them back for you then! . I decided not to acknowledge that comment because I was not dealing with her. After all that... My 20 percent discount was not issued!!! She said, If you read, then you will see the 20 percent off above the total. I walked back into the store to find all the sale reps whispering about me! One sale rep yelled... She is back! ... I spoke with the manager... She was on the defense with me until she figured out it was their mistake. She tried to argue with me until she knew it wasn t my fault. Horrible service

I went into cherry hallmark off of Dave ward. It was Black Friday sale. I asked if I could use my 10 off coupon off of 40.00 plus reward bucks when walking in. I was told yes!!! Checking out... I was told that I could NOT use the 10 off coupon with the sale... I would not have picked some items if known... As soon as I said that... Another sale rep said, I would put them back for you then! . I decided not to acknowledge that comment because I was not dealing with her. After all that... My 20 percent discount was not issued!!! She said, If you read, then you will see the 20 percent off above the total. I walked back into the store to find all the sale reps whispering about me! One sale rep yelled... She is back! ... I spoke with the manager... She was on the defense with me until she figured out it was their mistake. She tried to argue with me until she knew it wasn t my fault. Horrible service

Cherry's Hallmark will not honor Hallmark coupons to buy a Hallmark ornament. Ornaments are NOT listed on the coupon as an exclusion. Sounds a bit wrong to me. They mailed the coupon to me to be used @ Hallmark store for anything except the things listed.