Regency at Woodland
15000 Mansions View Dr, Conroe, TX 77384
Reviews
03/18/2015
Provided by YP.comThis is an updated review after my move out. After an initially very pleasant experience, things progressively went down hill with this place. While I blame myself for this it is still terrible, the assistant property manager, Courtney, verbally confirmed with me that my keys, gate remote, and garage door opener were left in my unit for them when I left, and now they are trying to nail me with a $225 charge alleging that they were not found in the unit. What motivation do I have to keep a garage door opener or keys when I'm dealing with moving? Absolutely none.
Add on top of that, I am being charged $200 for trash removal after moving out. Not only was the garage and curbside perfectly clear of any trash after I moved out, the assistant manager, Courtney, said she had a picture of our "trash filled" garage/curbside which she thus far has failed to provide me. I am absolutely appalled at the level of unprofessionalism and lack of integrity among this management staff.
What am I blaming myself for? Trusting the management staff at Regency at Woodland Townhomes. If you're looking here, my strong recommendation is that you look elsewhere. This staff is not motivated by customer service, they are motivated by your money. When push comes to shove, your money matters more to them than you do as loyal resident, no matter how long your stay is here.
Out of the nearly 2 years I lived here the security gate protecting this community functioned for probably a total of 1 month. If a gated community is important to you, look elsewhere.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Phone: 936-228-4938
- Neighborhood
- The Woodlands
- AKA
Regency Woodland
- Category
- Apartments
- Other Information
Parking: Garage, Lot
Wheelchair Accessible: Yes