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Reviews

BS
Beth S.

09/21/2014

Provided by YPmobile
Customer service

Poor customer service from the phone call to the visit:(

C
chloe.

01/17/2013

Provided by YP.com

Love this place. VERY friendly ( except for the young lady at the front desk). I have always had a great experience with Hogan Eye Assoc. Only complaint is the extremely rude receptionist. The lady that does the frames ( I believe Elizabeth?) Is always very nice and helpful.

C
chloe.

01/17/2013

Provided by YP.com

Z
zxcv0987

12/08/2008

Provided by YP.com
I have always had good experie...

I have always had good experiences at Hogan Eye Associates, and have been going here since I was a young girl. I have moved around a lot over the last 10 years, but I always make it a point to travel back to Concord for my eye appointments - I wouldn't trust anyone else.

A
alammott

09/25/2008

Provided by YP.com
RUDE & UNHELPFUL!

My husband and I both went to Hogan Eye Assoc. on Loudon Rd. on 2 different occasons (giving them a second chance). Both times the associates were rude, impolite and seemed to make an effort to be unhelpful. One woman was supposed to be helping my husband find glasses, when she abruptly turned around and began talking to a woman near by, and then walked off with that customer without a word to my husband, not even, "I'll be right back," or "excuse me." My husband asked one of the receptionists to print out his prescription (so he could take is elsewhere to get his glasses) it took the woman THIRTY MINUTES to bring him his papers! On a different occasion I called about an incorrect contact prescription I had gotten from them, I talked with 2 different women and left several messages, NONE of my calls were ever returned. The doctors were rude and abrupt, not to mention completely WRONG in their diagnosis! They told me I had a stigmatism, which I DO NOT, I've gotten 2nd and 3rd opinions, BOTH of which confirmed that I do not have a stigmatism.

If you would like kind service, a correct diagnosis, and polite help, I suggest you find another optical business, because Hogan Eye Assoc. is NOT IT!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Tue:
Wed:
Thu - Fri:
Extra Phones

Phone: 603-225-7575

Fax: 603-225-7575

Brands
Jones New York
Payment method
check
Location
Lamplighter Plz
AKA

Hogan Eye Assoc Inc

Hogan Eye Associates, Inc.

Categories
Contact Lenses, Opticians, Optometrists, Physicians & Surgeons, Ophthalmology
Other Information

Parking: Lot

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