Allstate Insurance: Gregg Jodoin
163 Manchester St Ste 2, Concord, NH 03301
Reviews
06/14/2012
Provided by YP.comAwful Service
I was a long time Allstate customer for both my home owners and auto until recently when I decided to shop insurance. Liberty Mutual was able to provide me with equal coverage at a savings of almost $700 per year. I called Gregg to cancel my policy and explained why. Gregg indicated I needed to watch my mail for documentation and he said I would be getting a refund shortly. Two weeks went by with nothing and then I received a bill for my auto. I logged online and saw my policies were still active. I proceeded to email Gregg and received an out-of-office vacation reply providing his assistant's name and email. I emailed his assistant to request she process the cancellation and received no response. A few days passed and I called the corporate office. They commenced a conference call with Gregg's office and I spoke with his assistant. She took down my information and assured me she would handle it personally. Another week went by - still nothing! I called corporate again and was advised that now I have to provide proof of insurance so they can back date the cancellation. Nice that I have to do Gregg's work for him and clean up his mistakes. GET YOUR INSURANCE ELSEWHERE!
06/25/2012
Provided by YP.comPersonalized service at it's best. Switched all of our insurance (home, auto, motorcycle, rental property) over to the Gagnon Agency and saved a lot of money and frustration in the process. This is how customer service should be, attention to detail, a vested interest in the "right" coverage, etc.
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